1 General Flashcards
Ethics (personal/relative)
a set of moral principles or values
Ethics (Conduct)
the principles, norms, and standards of conduct governing an individual group. It becomes an extension of good management.
Loose Cannons
employees who drift along without manager guidance. Unintentionally allowing them to be controlled by others and put the organization at risk
B.F Skinner
renowned psychologist that argued that it’s alright, even preferable to intentionally control behavior. All behavior is controlled, either unintentionally or intentionally. Intentional control is needed.
Bad Barrels
work environments that either encourage unethical behavior or merely allow it to occur
Ethical Behavior in Business
behavior that is consistent with the principles, norms, and standards of business practice that have been agreed upon by society.
Characteristics of Individuals
individuals differences / cognitive biases
Process of individual ethical decision making
Ethical Awareness, ethical judgement, ethical behavior
Characteristics of an Organization
group and organizational pressures / organizational culture
The Moral Dimension
Etxioni claimed that human action has two distinct sources, the pursuit of self-interest and moral commitments
Th Ultimatum Game
humans expect fair play in their interactions with other human beings, and will forgo economic benefits in order to maintain a fair system
Spindle Cells
a unique type of neuron in the brain that light up when people perceive unfairness of deceptions
Qualities to looks for when hiring
integrity, intelligence, energy (Buffett)
Defense Industry Initiative
members internalize beliefs about appropriate conduct, hire support staff, and develop structures for enforcement that become institutionalized among member organizations
Defense Industry Initiative obligations 6
- adopt a written code of conduct
- conduct employee’s orientation and training with respect to the code
- provide employees a mechanism to express concerns about corp compliance with procurement laws and regulations
- adopt procedures for voluntary disclosure of violations of federal procurement laws
- participate in best practices forums
- publish information that shows each signatory’s commitment to the above
stakeholders
parties who are affected by the business and its actions and who have an interest in what the business does and how it performs.
Oxytocin
a hormone the brain releases that makes cooperation “feel good”
how individuals differ
how they PRIORITIZE their values - honesty, fairness, and respect
8 steps to sound ethical decision making in business
- Gather facts
- Define the Ethical Issues
- Identify the affected Parties (stakeholders)
- Identify the Consequences
- Identify the obligations
- Consider your character and integrity
- think creatively about potential actions
- check your gut
Skill Role Taking
putting yourself in other’s shoes and being sensitive to their needs and concerns.
Symbolic Consequences
every decision and action sends a message, it stands for something.
Consequences of Secrecy
if you’re inclined to keep it a secret that should be a clue that something isn’t right. (Disclosure rule)
Disclosure Rule
if you feel comfortable if your activities were disclosed in the light of the public forum
how you can learn rules in various ways:
- read your companies code of ethics
- ask question
- develop relationships with people outside of your chain of command
