2 Client Information Flashcards
What are declarative leads?
A counselor can state or declare her own thoughts followed by silence to encourage a fuller discussion and open communication.
Declarative leads help facilitate dialogue by allowing the client to reflect and respond.
What is a dilemma question?
Provides a client with alternatives, however, most – if not all – of the alternatives are undesirable.
Dilemma questions can create a sense of conflict for the client, prompting deeper exploration of their feelings and choices.
What are faulty questions?
Ask a client to provide information that may be embarrassing or that he doesn’t have about his actions.
Faulty questions can lead to discomfort and may hinder open communication.
What are imperative statements?
Statements that start with words such as ‘Tell me . . . ‘ or ‘Explain . . . ‘ that provide counselors with another tactic for gathering information without asking questions and to clarify meaning.
Imperative statements can direct the client’s responses and facilitate clearer communication.
What are Level I probes?
Typical who, what, when, where, why and how questions designed to gather factual information.
Level I probes focus on concrete details and objective data.
What are Level II probes?
Use the same who, what, when, where, why, and how format of Level I Probes, but are designed to gather the client’s deeper feelings as opposed to factual information.
Level II probes encourage clients to explore their emotions and thoughts more deeply.
What is selective pacing?
This communication technique uses restatement to allow counselors to explore and gather information without asking questions.
Selective pacing can enhance understanding and make clients feel more comfortable sharing.
