2

Question 1

the arrangement and interrelationship of component parts and positions in an organization

Answer 1

organizational structure

Question 2

structure in an organization has three components

Answer 2

complexity, formalization, centralization

Question 3

degree to which activities within org are differentiated

Answer 3

complexity

Question 4

based on the orientation of members, the nature of tasks they perform and their education and training. basically functions

Answer 4

horizontal (complexity)

Question 5

characterized by the number of hierarchical levels in the organization. dictated by responsibilities and accountability

Answer 5

vertical (complexity)

Question 6

location of the org’s offices, facilities, and personnel are geographically distributed

Answer 6

spatial complexity

Question 7

extent to which jobs within org are specialized

Answer 7

formalization

Question 8

where the decision-making is concentrated

Answer 8

centralization

Question 9

principles of organizational structure

Answer 9

• specialization
• coordination
• departmentalization
• de/centralization
• line and staff relationship

Question 10

facilitates division of work into units for efficient performance. accdg. to classical theories, work can be performed much better if it is divided into components and
people are encouraged to specialize by components

Answer 10

specialization

Question 11

integrating the objectives and activities of specialized departments to realize broad strategic objectives

Answer 11

coordination

Question 12

facilitates vertical coordination of various departments and their activities

Answer 12

hierarchy

Question 13

principles of hierarchy

Answer 13

• unity of command
• scalar principle
• responsibility and authority principle
• span of control

Question 14

process of horizontal clustering of different types of functions and activities on any one level of the hierarchy

Answer 14

departmentalization

Question 15

pertains to where decision-making in concentrated

Answer 15

decentralization and centralization

Question 16

__ refers to the scalar chain; __ conducts technical work that is beyond the time/knowledge capacity of top management

Answer 16

line and staff

Question 17

types of staff

Answer 17

• specialized
• general
• organizational

Question 18

conduct technical work that is beyond the time or knowledge capacity of top management, such as conducting market research and forecasting

Answer 18

specialized staff

Question 19

consists of staff assistants to whom managers assign work

Answer 19

general staff

Question 20

provide services to organization as a whole; their role is to integrate different operations across departments

Answer 20

organizational staff

Question 21

• most popular org structure
• employees are grouped with every employee having one clear supervisor
• more centralized

Answer 21

hierarchical structure

Question 22

pros of hierarchical structure

Answer 22

• clear line of authority and unity of command
• clarifies roles and responsibilities
• clear career path (climbing up the ladder)
• employees can be in-depth specialists

Question 23

cons of hierarchical structure

Answer 23

• slow decision-making
• disconnect between lower level employees from top-level management
• inconsistencies in communication

Question 24

a team structure that groups employees into different departments based on areas of expertise

Answer 24

functional structure

Question 25

pros of functional structure

Answer 25

- promotes skill specialization - enhances career development - reduces duplication of scarce resources and uses resources full time

Question 26

cons of functional structure

Answer 26

- can create silos w/in organization - hampers interdepartmental communication

Question 27

a structure where there is dual or multiple managerial accountability and responsibility. characterized by two chains of command.

Answer 27

matrix structure

Question 28

pros of matrix structure

Answer 28

- eliminate traditional siloed communication - improved decision-making - allows employees to use skill in different roles

Question 29

cons of matrix structure

Answer 29

- results in confusion on roles and priorities - conflict of power between project and functional manager - blurred accountability - less suited for routine tasks

Question 30

a structure where many levels of middle management are eliminated and where employee involvement is enhanced

Answer 30

horizontal/flat structure

Question 31

pros of flat structure

Answer 31

- adapts to environment faster - enhances employee involvement - decentralized and transparent -faster decision making

Question 32

cons of flat structure

Answer 32

- chance of job mobility is slim - promotion is impossible - lack of formal system leads to power struggle - low sense of accountability

Question 33

a structure that is less hierarchical, more decentralized, and more flexible

Answer 33

network structure

Question 34

pros of network structure

Answer 34

- flexible adaptive response to dynamic environments - creates best of the best organization to focus resources on customer and market needs - permits rapid global expansion

Question 35

cons of network structure

Answer 35

- location issues - struggle to control employees - unhealthy competition - outsourced work may get breached

Question 36

a structure with their own division which corresponds to either products or geographies. one parent company owns several subsidiary companies

Answer 36

divisional

Question 37

pros of divisional structure

Answer 37

- the failure of one company does not threaten the existence of the others - quickly respond to changes in local conditions - easily expand products or services merely by adding new division