18 - Patient Safety 2 Flashcards

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1
Q

What is the definition of Quality Improvement?

A

Combined and unceasing efforts of everyone, e.g workers, patients, to make the changes that will lead to better patient outcomes, better system performan and better professional development

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2
Q

What are the four key groups in a QI project?

A
  1. Project lead (you)
  2. Project supervisor (senior staff with influence in department)
  3. QI team or improvement specialist (someone to provide expert advice)
  4. Wider team
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3
Q

What is the model for improvement?

A
  • 3 questions followed by PDSA cycle
  • Questions are following SMART aim
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4
Q

How does SMART aims relate to QI improvement?

A
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5
Q

What is the family measures in a QI project?

A
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6
Q

What does each step of the PDSA cycle involve?

A

End result of the cycle will be:

  • Adopt the change
  • Adapt the change and do another PDSA
  • Abandon the change

Make small reversible changes and one at a time!!!

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7
Q

When collecting data during a QI project what are some factors you need to consider?

A
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8
Q

What should you do before starting a change in the PDSA cycle?

A
  • Collect some baseline data to evaluate impacts of any interventions made
  • 20-30 data points
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9
Q

What are some different types of charts you can use to represent the results of a QI project and what is the best?

A
  • SPC is the best
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10
Q

What is common cause variation?

A

When all the data on an SPC chart lies in the control limits (2 SD from the mean). Would expect all additional data to lie in these limits

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11
Q

What is special cause variation?

A
  • Data is no longer under control, measure of process control. Something has changed to make data behave this way
  • Astronomical point
  • 8 or more consective points above or below the mean line
  • Six or more consective increasing or decreasing points
  • 2/3 consecutive points within 1SD of the control limits
  • 15 or more consecutive points within 1SD of the mean
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12
Q

When is special cause variation a good thing?

A

When testing a change on PDSA, can tell you if change has made an improvement

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13
Q

What are the differences between common cause and special cause variation?

A
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