16. Ethics Flashcards

1
Q

<p>How is Corporate Social Responsibility (CSR) defined ?</p>

A

<p>a business assessing and taking responsibility for its effects on the environment and its impact on social welfare. It involves the idea that businesses bear a responsibility that stretches beyond their shareholders</p>

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2
Q

<p>How is Ethical Codes of Practice defined?</p>

A

<p>statements about how employees in a business should behave in particular circumstances where ethical issues arise</p>

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3
Q

<p>How is Ethics defined?</p>

A

<p>in the context of business ethics, considerations of the moral 'rights and wrongs' of a decision at an often strategic level, in accordance with the law, and a businesses's code of conduct in relationship to Corporate Social Responsibility</p>

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4
Q

<p>How is Living Wage defined?</p>

A

<p>an hourly rate of pay based on the basic cost of living, set independently of government and updated annually</p>

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5
Q

<p>How is National Minimum Wage defined?</p>

A

<p>the minimum pay per hour all workers are entitled to by law</p>

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6
Q

<p>How is Remuneration defined?</p>

A

<p>the reward for work in the form of pay, salary or wages, including allowances and benefits, such as company cars, health insurance, pension, bonuses and non-cash incentives</p>

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7
Q

<p>How is Sanctions or Trade Embargoes defined?</p>

A

<p>Sanctions are Restrictions imposed on trade or investment with the aim of influencing a policy change in another country
<br></br>- Trade embargoes can be included on sanctions, where commercial shipments are banned in and out of a particular country, or where an embargo is placed on a particular product</p>

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8
Q

<p>What are Ethics?</p>

A

<p>- Ethics in the context of business ethics considers the moral rights and wrongs of a decision, focusing more on a strategic level rather than decision made by, as an example, individual employees.
<br></br>- All businesses have to make ethical decisions. Some of these will be governed by the law, but many decisions have to be made without the help of the law – should a worker be allowed a paid day off to look after their sick child?
<br></br>- Every business should have a stated code of conduct within which employees operate in respect of ethical business decisions, although employees at different levels might have different opinions, for example:
<br></br>- Some employees may argue about whether it is okay to manufacture violent video games or toy guns.
<br></br>- Some employees may have religious concerns about selling meats or alcohol in restaurants.</p>

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9
Q

<p>What are some Ethics of Strategic Decisions?</p>

A

<p>- Ethics of strategic decisions
<br></br>Strategic decisions are those that impact how a business operates in the long term. All businesses have to make some sort of ethical decision as part of their corporate strategy and these are usually the responsibility of management.
<br></br>- Over the past 20 years, a number of issues have arisen for large corporations that require strategic decisions based on ethics:
<br></br>- The Environment
<br></br>- Animal Rights
<br></br>- Workers in Developing Countries
<br></br>- Corruption
<br></br>- New Technology
<br></br>- Product Availability
<br></br>- Trading Issues</p>

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10
Q

<p>How does the Environment influence a strategic decisions based on Ethics?</p>

A

<p>- in countries like the UK or the USA, the law limits the amount of pollution or damage a business can do. However, businesses must decide whether to adopt an even more stringent measure to protect the environment. Should they still recycle if it lowers profits?
<br></br>-Multinational businesses often face lower environmental standards in developing countries. Should they lower their own environmental standards in such locations to take advantage of this?</p>

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11
Q

<p>How does Animal Rights influence strategic decisions based on Ethics?</p>

A

<p>some companies, like pharmaceutical companies or make up manufacturers might use animals to test products. Some people see this as impractical. Other businesses may play a part in ruining environments. Wildlife conservation groups argue against farming activities that destroy forests or other habitats.</p>

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12
Q

<p>How does Workers in Developing countries influence decisions based on Ethics?</p>

A

<p>a number of companies have been criticised for exploiting workers in developing countries. Companies manufacture in countries with emerging economies because production costs are much cheaper. However, there is an ethical question about the extent to which low costs should be at the expense of workers.</p>

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13
Q

<p>How does Corruption influence decisions based on Ethics?</p>

A

<p>in some industries bribes might be used to persuade customers to sign contracts. It has been suggested that this takes place in certain emerging economies. The ethical question is whether it is right to use bribes or even if a business knows that competitors do this.</p>

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14
Q

<p>How does New technology influence decisions based on Ethics?</p>

A

<p>most new products, such as mobile phones or a new chocolate bar, do not cause ethical issues, but some technological advancements do seem to cause controversy. Examples of this are nuclear power generation and GM crops.</p>

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15
Q

<p>How does Product availability influence decisions based on Ethics?</p>

A

<p>if a person cannot afford an expensive car or some other luxury goods, most would not see this as an ethical issue. But if someone is HIV positive in South Africa and they cannot afford drugs for treatment because of the price, many would argue it is an ethical issue. The direction of research is also important. Companies may choose to investigate something that only affects a few people in the industrialised world, or they may choose to look into malaria, that kills millions of people each year.</p>

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16
Q

<p>How does Trading Issues influence decisions based on Ethics?</p>

A

<p>some countries have been condemned internationally for the policies their governments have. They may have sanctions or embargoes and companies will have to decide whether to invest.</p>

17
Q

<p>What is Code of Practice?</p>

A

<p>Ethical codes of practice may develop from ethical objectives of businesses. For example, a large business may have its states objectives as:
<br></br>- It will not test products on animals
<br></br>- It will deal with suppliers fairly
<br></br>- It will not accept bribes from customers
<br></br>
<br></br>Explicit objectives will have been carefully thought out. Partly this is because the business could get bad publicity if it went against statements. A business may also have implicit rules about how they deal with customers – they are not written down but they become part of corporate cultures.</p>

18
Q

<p>What is Corporate Social Responsibility?</p>

A

<p>Some large businesses have responded to concerns about CSR, their responsibility not just to their shareholders, but to all stakeholders, by auditing relevant activities.
<br></br>- These audits may then be made available to the public in a Corporate Responsibility Report.
<br></br>- Auditing involves inspecting evidence against established standards. Social and environmental audits are voluntary and there are no rules as to how they should be done.
<br></br>-Many businesses choose not to look into this at all.</p>

19
Q

<p>What can be included in an environmental audit?</p>

A

<p>- Employment indicators
<br></br>-Human rights indicators
<br></br>- The communities in which the business operates
<br></br>- Business integrity and ethucs
<br></br>- Product Responsibility
<br></br>- The environment</p>

20
Q

<p>What are some employment indicators in an environmental audit?</p>

A

<p>how well does the business treat its staff? This might include looking at pensions, healthcare, training, accidents, payment, equality.</p>

21
Q

<p>What are some Human Right indicators in an environmental audit?</p>

A

<p>how well does the company perform on human rights issues? Does it encourage workers to join trade unions, does it have work councils, does it use child labour, does it discriminate?</p>

22
Q

<p>What are some areas looked at in the local community during a environmental audit?</p>

A

<p>what impact does the business have on the life of the communities in which it operates? How much does it give to charity, how much is spent locally?</p>

23
Q

<p>What are some areas considered in Business Integrity and Ethics during a environmental audit?</p>

A

<p>how ethical is the business? Have they traded against legislation, do they make political contributions, have they been involved with unfair competition?</p>

24
Q

<p>What are some areas considered in Product Responsibility during an environmental audit?</p>

A

<p>what was the social impact of the products sold? Were there safety issues, was the after-sales service adequate, was advertising accurate?</p>

25
Q

<p>What are some areas considered in the environmental during and environmental audit?</p>

A

<p>these factors can form a separate audit. Indicators may include:
<br></br>- the amount of energy or raw materials,
<br></br>- how much waste was produced,
<br></br>- levels of gas and pollution,
<br></br>- the damage it caused.
<br></br>-Some of these measures are financial, but some are not.
<br></br>-Due to the fact that sociaql and environmental audits are qualitative, it can be harder to compare performances over the years</p>

26
Q

<p>Why do businesses offer pay and rewards?</p>

A

<p>- To attract employees with the right skills, experience and knowledge. Where jobs are less skilled the available number of workers is high, meaning pay can be low. Where skills are high, pay needs to be high.
<br></br>- To reward and motivate staff. The ultimate aim of businesses is to make profit. Rather than pay the lowest rates of pay ensure that staff are motivated to work to the best of their ability.
<br></br>- Maximise productivity levels. Pay is an important motivator are highly motivated staff are more productive.</p>

27
Q

<p>What are some Trade-offs between Profit and Ethics?</p>

A

<p>- It can raise costs – for example, paying higher wages to workers overseas may increase costs. Finding ways to test products that doesn’t include animals may be more expensive. Adopting an ethical code of conduct can be expensive, as all staff have to be aware of it. It takes management time to prepare.
<br></br>- It can reduce revenues – a business might lose a contract if it refuses to give a bribe. Selling medicines at lower prices to emerging economies may increase sales but reduce profits. Acting ethically can result in the destruction of a company; for example, if a cigarette manufacturer took full account of the costs it causes to customers it would probably cease trading.</p>

28
Q

<p>How can adopting an ethical stance produce benefit for a business?</p>

A

<p>- Some companies have used their ethical stance for marketing purposes, but having an ethical stance is no guarantee of sales.
<br></br>- For most companies that have taken Corporate Social Responsibility seriously, informed by ethics, it can also act as the equivalent of an insurance policy. In 2002, Enron, a US energy trading company collapsed after it was found to have manipulated accounts to look more profitable.</p>

29
Q

<p>What are the 'good' factors a business may weigh up during the decision-making process?</p>

A

<p>- business have responsibilities to a wide range of shareholders not just shareholders, while profit may satisfy shareholders, employees may be less happy if they are paid low wages
<br></br>- A business that treats its workers well be it with pay or opportunities in the workplace is more likely to retain its employees. This is important when recruitment is costly
<br></br>-Being good actually increases the chance of being profitable. an ethical stance can bring reputation benefits</p>

30
Q

<p>What are the profitable factors a business may weigh up during the decision-making process?</p>

A

<p>- UNprofitable business do not survive - ethical stance is a luxury that can be indulged when the business is established and successful
<br></br>- A trade-off can exist between being ethical and profitable e.g. paying the living wage will increase costs of business that would otherwise have paid them the minimum wage
<br></br>- Profitable businesses are more able to invest and innovate products that improve society e.g. new medicines. these development and advancements wouldnt happen without profits</p>