1.5 Driving Forces

Question 1

Managers (How)

Answer 1

Influence
Provide strategic direction for change
Communicate
Provide leadership
Implement strategies

Question 2

Managers (why)

Answer 2

Job security
Financial benefit
Personal reputation

Question 3

Owners (how)

Answer 3

Personally or with partners

Question 4

Owners (why)

Answer 4

Improve return on investment
Financial and personal reputation

Question 5

Employees (how)

Answer 5

Influence other employees
Giving freedom and flexibility will enhance innovation and ideas

Question 6

Employees (why)

Answer 6

Job security
Financial and career development
Personal reputation

Question 7

Competitors (how)

Answer 7

Monitor activities of competition
Respond to competitors quickly

Question 8

Competitors (why)

Answer 8

Don’t lose customers or market share
Come up with change first

Question 9

Legislation (how)

Answer 9

Comply with all laws from Federal (taxation), State (smoking), Local (opening hours)

Question 10

Legislation (why)

Answer 10

To avoid fines

Question 11

Pursuit of profit (why)

Answer 11

Implementing improvements to increase sales, market share, profit
Sustained to enable growth
Pressure from shareholders

Question 12

Reduction of costs (how)

Answer 12

Reduce employees, outsourcing, overseas manufacturing, review supply chain

Question 13

Reduction of costs (why)

Answer 13

Enhance profit figures
Drives change to reducing costs

Question 14

Globalisation (how)

Answer 14

Remain viable and competitive

Question 15

Technology (how)

Answer 15

Self service checkouts

Question 16

Technology (why)

Answer 16

Cut costs
Improved productivity/communication
Competitive advantage

Question 17

Innovation (how)

Answer 17

Technology advances, globalisation, management style

Question 18

Innovation (why)

Answer 18

Advance business procedures

Question 19

Societal attitudes (how)

Answer 19

Environment considerations

Question 20

Societal attitudes (why)

Answer 20

Improved business reputation