1.4.2 Recruitment/selection/training

Question 1

Recruitment + selection

Answer 1

Involves processes of attracting, identifying + selecting the best workers or a role

Question 2

Internal recruitment + ads

Answer 2

A role is filled by promoting employees within organisation

-cheaper than external
-managers know employees so trust + less risk
-may require less training
-promotion OPPs r good motivation

Question 3

External recruitment + ads

Answer 3

Involves brining new employees from outside org (from adverts/employment agencies/government training schemes)

-may attract wider number of applicants
-brings new skills + ideas

Question 4

Training

Answer 4

Process of developing employees by improving knowledge + skills in order to perform duties better

Question 5

Induction training

Answer 5

Training is part of recruitment throughout year or week

Question 6

On-the-job + ads + disads

Answer 6

Training under supervision during employment

+ easier + cheaper to organise
- can be disruptive for others

Question 7

Off-the-job + ads + disads

Answer 7

Time away from employment to train
+ mistakes reduced as training isn’t on site
+ more motivating
-costly
-may not be relevant to job

Question 8

Benefits of training employees

Answer 8

Managers (better motivated workers)
Owners (higher levels of productivity)
Employees (reduces anxiety so can do job + promotion)
Customers (better quality)