1.4.2 Receuitment And Selction Process

Question 1

Recruitment definition

Answer 1

The steps undertaken by a business to identity a vacancy and attract suitable candidates; this can be internal or external

Question 2

Selection definition

Answer 2

Making the decision on choosing the right candidate for the position available, through shortlisting candidates and completing checks

Question 3

What is the selection stage

Answer 3

1. Identify the type and number of staff needed
2. Prepare job description and person specification
3. Advertiser job vacancy
4. Evaluate applications and select a shortlist of candidates for further assessment/interview
5. Carry out interviews
6. Evaluate interviews and select best fit candidate/appointment
7. Offer the position and then source previous employer references and do any character checks
8. Provide feedback for unsuccessful candidates

Question 4

What is job description

Answer 4

Job title
Department
Purpose of job
Main duties

Question 5

What is person specification

Answer 5

Description of qualitificaion
Skills
Experiences
Knowledge and other attributes

Question 6

What do businesses need recruitment?

Answer 6

• Need employees
• Cover long-term illnesses
• Business may be relocating
• Bring new ideas
• Cover maternity/paternity leave
• Business growth

Question 7

What is internal recruitment

Answer 7

When a business hires for a new position from their existing workforce

Question 8

What is external recruitment

Answer 8

Involves recruiting employees from outside of the business

Eg using a recruitment agency etc

Question 9

Advantages of internal recruitment

Answer 9

• Costs less
• Less time to find person for work
• High morale and reputation

Question 10

Disadvantages of internal recruitment

Answer 10

• conflict between internal candidates
• limited new ideas coming into the business
• may not be the best applicant for the job

Question 11

Advantage of external recruitment

Answer 11

-expert knowledge

Question 12

Disadvantage of external recruitment

Answer 12

• expensive to outsource

- longer time to find someone for work

Question 13

What cost will a business incur during the recruitment process?

Answer 13

1. Paying to advertise job on certain sites
2. Background checks (DBS)
3. Training
4. Wage of new employee

Question 14

Training definition

Answer 14

The process of increasing the knowledge and skills of workers so that they are better able to perform their jobs

Question 15

Benefit/Purpose of training

Answer 15

• better motivation
• improve employee skills
• improves customer service
• better productivity
• health and safety

Question 16

What is induction training?

Answer 16

Training that is put on for new members of staff
Designed to help new employees settle quickly into the business and their new role
Eg company policies, meeting colleagues etc

Question 17

What is off the job training

Answer 17

Employee training that takes place away from the work place

Eg outside training, team building etc

Question 18

What is on the job training

Answer 18

Employee receives training whilst remaining in the workforce

Eg demonstrations, job shadowing

Question 19

Advantages of on the job training

Answer 19

1. More effective
2. Better productivity
3. Cost effective
4. Retention- feeling valued

Question 20

Disadvantages of on the job training

Answer 20

1. Time consuming for other employees training them
2. Inefficient- could get in the way
3. Employees might not have the ability to deliver the reading to the required standard

Question 21

Advantages of off the job training

Answer 21

1. More thorough more detailed
2. Specialised knowledge passed
3. Workers feel valued

Question 22

Disadvantages of off the job training

Answer 22

1. More expensive
2. Might not be used to the work environment
3. Might take new skills and qualifications and leave- no loyalty