1.4.1 Approaches To Staffing Flashcards

1
Q

Approach of staffing definition

A

The overall way in which a business treats it’s staff, has a direct impact upon the level of performance, motivation of employees and management styles

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2
Q

What is HRM

A

Human Resource Management

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3
Q

What is hard HRM

A

Staff as a cost

-staff treated as a resource that must be manager in order for the business to control costs and output

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4
Q

What is soft HRM

A

Staff as an asset

-staff are treated as an asset to the business that can contribute and help the business achieve its objectives

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5
Q

Asset description

A
  1. More input in decision making
  2. More autonomy over their work
  3. Gives greater career opportunities rather than being a job
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6
Q

Costs descriptions

A
  1. Businesses may justify redundancies as a cost cutting exercise
  2. Staff training is often viewed as a cost rather than adding value
  3. Can lower morale, motivation and therefore productivity levels
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7
Q

Strengths of soft asset

A
  1. Opportunities for progress
  2. Staff will be more motivated
  3. Better quality of decision making
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8
Q

Weaknesses of soft asset

A
  1. Longer time for decision making

2. Increase production cost/businesses’ costs

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9
Q

Strengths of hard asset

A
  1. Fast speed of decision making
  2. Business costs low
  3. Focused on senior managers
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10
Q

Weaknesses of hard asset

A
  1. Low quality decision making
  2. Less staff motivation
  3. High staff turnover
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11
Q

What is flexible working

A

Working arrangements where there are a vacancy of options offered to employees in terms of working time, working locations and the pattern of working

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12
Q

Home working advantages

A
  1. Reduced cost for transport
  2. Work-life balance
  3. Reduced fixed cost for employeers eg rent
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13
Q

Home working disadvantages

A
  1. Lower employee salary
  2. Easily distracted
  3. Poor mental health may lower productivity and quality of work
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14
Q

What is zero hour contracts

A

Mean that employees are “on call” to work when you need them, but they have no fixed hours of employment

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15
Q

Flexible hours advantages

A
  1. Work-life balance
  2. Better motivation and productivity
  3. Help attract new recruits
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16
Q

Flexible hours disadvantages

A
  1. Not many workers in office when needed
  2. Lack of employee loyalty and commitment
  3. Not that efficient
17
Q

What is outsourcing

A

A third-party company that specialises in the role and can be hired on a contract rather than a permanent basis

18
Q

Outsourcing advantages

A
  1. Cost reducing- cheaper labour abroad
  2. Higher pool of workers to choose from
  3. Gaining expertise work
19
Q

Outsourcing disadvantages

A
  1. Time consuming to find work
  2. Managers may loose some control
  3. Lack of employee opportunity
20
Q

Past time definition

A

Someone who works fewer hours than a full time worker

21
Q

Temporary staff definition

A

Where the employees only needs extra staff to cover a seasonal period

22
Q

Multi-skilling definition

A

Having a workforce that can be moved around from one job to another

23
Q

What is dismissal

A

Worker may be dismissed from a job for:

  • Absenteeism
  • Gross misconduct
  • Theft of company money or property

Workers are NOT entitled to a payout from the business if dismissed

24
Q

What is redundancy

A

Workers job no longer exists possibly due to lack of business or restructuring

Sometimes voluntary- some retire; or compulsory- must leave job

25
Economic factor changing employment sector
* pattern of employment has changed * now part time service sector jobs temporary work zero hours contrast * full time permanent job lost * made worse by the recession as large factories and secondary manufacturing industries closed * means larger numbers of those earning low wages
26
What is individual approach to bargaining?
Means the worker and the manager spot face to discuss teams and conditions of the workers contract May include pay, hours or responsibility
27
What is collective approach to bargaining
Involves a representative of all the workers meeting with the manager to discuss term and conditions (usually pay) of employment
28
Individual approach pros
Quicker The individual understand own needs Less aggressive/intimidating
29
Individual approach cons
Could cause conflict between employer and employee Might not listen to you
30
Collective approach pro
Large number is people- more likely to be heard/representation
31
CollectIve approach con
Slower Interpretation of needs Intimidating Pay