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Business ALevel: Theme 1 > 1.4.1 Approaches To Staffing > Flashcards

1.4.1 Approaches To Staffing Flashcards

1
Q

Approach of staffing definition

A

The overall way in which a business treats it’s staff, has a direct impact upon the level of performance, motivation of employees and management styles

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2
Q

What is HRM

A

Human Resource Management

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3
Q

What is hard HRM

A

Staff as a cost

-staff treated as a resource that must be manager in order for the business to control costs and output

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4
Q

What is soft HRM

A

Staff as an asset

-staff are treated as an asset to the business that can contribute and help the business achieve its objectives

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5
Q

Asset description

A
  1. More input in decision making
  2. More autonomy over their work
  3. Gives greater career opportunities rather than being a job
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6
Q

Costs descriptions

A
  1. Businesses may justify redundancies as a cost cutting exercise
  2. Staff training is often viewed as a cost rather than adding value
  3. Can lower morale, motivation and therefore productivity levels
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7
Q

Strengths of soft asset

A
  1. Opportunities for progress
  2. Staff will be more motivated
  3. Better quality of decision making
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8
Q

Weaknesses of soft asset

A
  1. Longer time for decision making

2. Increase production cost/businesses’ costs

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9
Q

Strengths of hard asset

A
  1. Fast speed of decision making
  2. Business costs low
  3. Focused on senior managers
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10
Q

Weaknesses of hard asset

A
  1. Low quality decision making
  2. Less staff motivation
  3. High staff turnover
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11
Q

What is flexible working

A

Working arrangements where there are a vacancy of options offered to employees in terms of working time, working locations and the pattern of working

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12
Q

Home working advantages

A
  1. Reduced cost for transport
  2. Work-life balance
  3. Reduced fixed cost for employeers eg rent
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13
Q

Home working disadvantages

A
  1. Lower employee salary
  2. Easily distracted
  3. Poor mental health may lower productivity and quality of work
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14
Q

What is zero hour contracts

A

Mean that employees are “on call” to work when you need them, but they have no fixed hours of employment

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15
Q

Flexible hours advantages

A
  1. Work-life balance
  2. Better motivation and productivity
  3. Help attract new recruits
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16
Q

Flexible hours disadvantages

A
  1. Not many workers in office when needed
  2. Lack of employee loyalty and commitment
  3. Not that efficient
17
Q

What is outsourcing

A

A third-party company that specialises in the role and can be hired on a contract rather than a permanent basis

18
Q

Outsourcing advantages

A
  1. Cost reducing- cheaper labour abroad
  2. Higher pool of workers to choose from
  3. Gaining expertise work
19
Q

Outsourcing disadvantages

A
  1. Time consuming to find work
  2. Managers may loose some control
  3. Lack of employee opportunity
20
Q

Past time definition

A

Someone who works fewer hours than a full time worker

21
Q

Temporary staff definition

A

Where the employees only needs extra staff to cover a seasonal period

22
Q

Multi-skilling definition

A

Having a workforce that can be moved around from one job to another

23
Q

What is dismissal

A

Worker may be dismissed from a job for:

  • Absenteeism
  • Gross misconduct
  • Theft of company money or property

Workers are NOT entitled to a payout from the business if dismissed

24
Q

What is redundancy

A

Workers job no longer exists possibly due to lack of business or restructuring

Sometimes voluntary- some retire; or compulsory- must leave job

25
Q

Economic factor changing employment sector

A
  • pattern of employment has changed
  • now part time service sector jobs temporary work zero hours contrast
  • full time permanent job lost
  • made worse by the recession as large factories and secondary manufacturing industries closed
  • means larger numbers of those earning low wages
26
Q

What is individual approach to bargaining?

A

Means the worker and the manager spot face to discuss teams and conditions of the workers contract
May include pay, hours or responsibility

27
Q

What is collective approach to bargaining

A

Involves a representative of all the workers meeting with the manager to discuss term and conditions (usually pay) of employment

28
Q

Individual approach pros

A

Quicker

The individual understand own needs

Less aggressive/intimidating

29
Q

Individual approach cons

A

Could cause conflict between employer and employee

Might not listen to you

30
Q

Collective approach pro

A

Large number is people- more likely to be heard/representation

31
Q

CollectIve approach con

A

Slower

Interpretation of needs

Intimidating

Pay

Business ALevel: Theme 1 (12 decks)

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