1.4.1 Approaches To Staffing Flashcards
Define staffing
Process of hiring, training and supervising employees
In what ways are staff assets?
Value - giving great customer service
Developing staff - unique skills and training
Decision making - business can respond quickly to market changes by getting staff input
How does staff cost a business?
- Recruitment
- Training
- Cost of minimum wage
- Salaries and wages
- Cost of staff welfare
- Cost of redundancy
What is multi skilling?
A workforce that can be moved around from one job to another (eg teaching 2 subjects)
Advantages of multi-skilling
- less staff needed
- increased efficiency and productivity
Disadvantages of multi-skilling
- lose the benefit of having specialist staff
- workers become a “jack of all trades master of none”
Advantages of full time work
- more holiday entitlement
- loyalty to business
- higher pay per hour
Disadvantages of full time work
- less flexible
- employees standing idle if there’s a business downturn
Advantages of part time work
- attracts wide pool of applicants
- flexible so can respond to seasonal changes in demand
Disadvantages of part time work
- less commitment
- inflexible (may work multiple jobs)
- may leave if they find a part time job
Advantages of temporary work
- useful to meet seasonal demands
- meet employee shortages
Disadvantages of temporary work
- may be expensive
- staff need training
Advantages of permanent work
- loyalty
- reduced absenteeism
Disadvantages of permanent work
- develop negative attitudes
- can become lazy
Advantages of flexible hours
- prevents valuable staff from leaving
