1.4.1 - Approaches to Staffing Flashcards

1
Q

In what 3 ways is STAFF an ASSET?

A
  • VALUE
  • DEVELOPING STAFF
  • PARTICIPATION IN DECISION MAKING
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2
Q

In what way is STAFF an ASSET through - VALUE

A

STAFF which Support the Manfacturing Process or who Give GREAT CUSTOMER SERVICE can both CONTRIBUTE to the OUTPUT - ADD VALUE TO PRODUCT

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3
Q

In what way is STAFF an ASSET through - DEVELOPING STAFF

A

Treating STAFF as an ASSET means that they’re DEVELOPED with TRAINING and Seen as a BENEFIT to the Business

A member of staff will have been recruited, trained and developed and as such has Unique Skills relevant to the Business

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4
Q

In what way is STAFF an ASSET through - PARTICPIATION IN DECISION MAKING

A

Treating Staff as an Asset means that STAFF are ALLOWED to Participate in Decision Making

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5
Q

Why might STAFF be seen AS A COST?

A

may be considered a Cost if They’re PRODUCTIVE they need to be INVESTED IN

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6
Q

What are 6 WAYS in which STAFF might be Seen AS A COST

A
  • COST of RECRUITMENT
  • COST of TRAINING
  • COST of MINIMUM WAGE
  • COST of SALARIES and WAGES
  • COST of WELFARE
  • COST of REDUNDNACY
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7
Q

What is MUTLI-SKILLING?

A

means a WORKFORCE that Can BE MOVED from One Job to Another

e.g. history teacher who can teach English as well

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8
Q

What are 3 ADVANATAGES and 2 DISADVANATGES of MUTLI-SKILLING

A

+ LESS STAFF are NEEDED , those that are employed are Used to Capacity not Standing around
+ MORE INTERESTING jobs for the Workers as THERE’S a VARIETY of TASKS
+ This can INCREASE EFFICIENCY , QUALITY and PRODUCTIVITY

  • WORKERS become “JACK OF ALL TRADES MASTER OF NONE”
  • LOSE the BENEFITS of having SPECIALIST STAFF
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9
Q

What is 2 ADVANATGES and 1 DISADVANATAGE of FULL TIME WORK?

A

+ May be MORE HIGHLY PAID per hour Than Part Time
+ Employees are COMMITED to the Business and may be MORE PRODUCTIVE , LOYAL to the Business

  • LESS FLEXIBLE than part timers
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10
Q

What is PART TIME WORK?

A

Someone who WORKS FEWER hours than a Full Time Worker, LESS THAN 35 HRS a week

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11
Q

What is 2 ADVANATAGES and 2 DISADVANTAGES of PART TIME WORK

A

+ Good way to KEEP COSTS DOWN while a Business is Growing
+ Part Time Jobs ATTRACT a WIDE POOL of APPLICANTS with experience and skills who MIGHT NOT WANT a Full Time, Flexible

  • EMPLOYEES might NOT GIVE the BUSINESS the COMMITMENT and LOYALTY that a FULL-TIME WORKER WOULD
  • Employee May Work more than 1 Job which would make them INFLEXIBLE
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12
Q

What is TEMPORARY WORK

A

One where Employer only needs EXTRA STAFF to COVER a SEASONAL PERIOD

eg. - Christmas Staff in retail stores

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13
Q

What are 2 ADVANTAGES and DISADVANTAGES of TEMPORARY WORK

A

+ useful to MEET SEASONAL DEMANDS, and work fluctuations
+ useful to MEET EMPLOYEE SHORTAGES

  • Agency Staff may be EXPENSIVE but it may be Cheaper than hiring Permanent staff
  • All Staff will need some kind of TRAINING to get them started, costs MONEY and TIME
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14
Q

What is PERMANENT WORK?

A

the most Common type of Employment, an indefinite contract whereby you are employed by the company until either the employee leaves, is fired or made redundant

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15
Q

What are 3 ADVANTAGES and 1 DISADVANTAGE of PERMANENT WORK

A

+ STAFF will be VERY FOCUSED on the business, will look to the LONG-TERM to build up their professional development
+ HIGHER STAFF MORALE as they know they have a SECURE JOB
+ Employees have LOYALTY to business, REDUCES ABSENTEEISM and INCREASES PRODUCTIVITY

  • Permanent Staff can DEVELOP NEGATIVE ATTITUDES to work, may become LAZY, uncooperative, disinterested in the business
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16
Q

What are ZERO HOUR CONTRACTS?

A

means EMPLOYEES are “ON CALL” to WORK WHEN you NEED THEM, but they have NO FIXED HOURS

employers DOESN’T have to PROVIDE the EMPLOYEES with WORK

17
Q

What are 2 ADVANTAGES and 2 DISADVANTAGES of ZERO HOUR CONTRACTS

A

+ Ideal where Staff are Needed ay SHORT NOTICE
+ Gives Employer a GREAT FLEXIBILITY, no staff standing around with nothing to do

  • Employees MIGHT NOT give the business the COMMITMENT and LOYALTY that a FULL-TIME Worker would
  • Employees may become UNHAPPY with the Zero Hours and Leave to find more Permananet work