14 PRINCIPLE Flashcards

1
Q
  • If an employee is given a specific task to do, they will become more efficient and skilled in it.
  • Opposed to a multi-tasking culture where an employee is given so many tasks to do at once.
A
  1. Division of work
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2
Q
  • States that discipline is required for any organization to run effectively.
  • There should be a set of organizational rules, philosophies, and structures in place that should be met by everyone.
A
  1. Discipline
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3
Q
  • States that a manager needs to have necessary authority in order to ensure that his instructions are carried out by the employees.
A
  1. Authority
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3
Q
  • States that there should be a clear chain of command in the organization
  • Employees should be clear on whose instructions to follow.
  • Employee should receive orders from only one manager.
A
  1. Unity of Command
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4
Q
  • States that employees should be paid fair wages for the work that they carry out.
  • Any organization that underpays its workers will struggle to motivate and keep quality workers.
A
  1. Remuneration
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4
Q
  • States that the overall interest of the team should take precedence over personal ones.
  • The interest of the organization should not be sabotaged by the interest of an individual.
A
  1. Collective interest over individual interest
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5
Q
  • States that the work to be done should be organized in such a way that employees work in harmony towards the same objective, using one plan under the direction of one manager.
A
  1. Unity of Direction
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5
Q
  • Refers to the concentration of power in the hands of the authority and following a top-bottom approach to management
  • DECENTRALIZATION, this authority is distributed to all levels of management.
A
  1. Centralization
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6
Q
  • States that there should be an orderly placement of resources (manpower, money, materials etc.) in the right place at the right time.
  • This ensures the proper use of resources in a structured fashion.
A
  1. Order
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6
Q
  • Is a combination of kindness and justice
  • States that managers should use kindliness and justice towards everyone they manage.
A
  1. Equity
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7
Q
  • States that an organization should work to minimize staff turnover and maximize efficiency.
  • Can lead to inefficiency.
  • Any new employee cannot be expected to get used to the culture of an organization right away.
A
  1. Stability of tenure of personnel
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7
Q
  • Refers to a clear chain of communication between employees and their superiors.
  • Employees should know where they stand in the hierarchy of the organization and who to go to in a chain of command.
A
  1. Scalar chain
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8
Q
  • States that all employees should be encourage to show initiative.
  • When employees have a say as to how best they can do their job, they feel motivated and respected.
A
  1. Initiative
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8
Q
  • Means TEAM SPIRIT.
  • States that the management should strive to create unity, morale, and co-operation among the employees.
  • Great source of motivation. Happy and motivated employees are more likely to be productive and efficient.
A
  1. Esprit de corps
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