1.4 Managing people Flashcards
What is it when staff are seen as an asset?
The staff are treated as the most important resources to the business.
What is it when staff are seen as a cost?
They are seen as money due to pensions, holidays while being payed and Salarys.
What is multi-skilling?
When employees are trained to be able to do several different jobs within a business.
What is part time staff?
Staff that work less than a specific number of hours on a standard week.
What are flexible staff hours like?
Their hours are based on what times are most suitable for them.
What is outsourcing?
When you obtain a contract from an outside supplier.
What are Advantages of flexible working?
Less Stress, Money saving, Job satisfaction, boost in staff morale, Increase productivity.
What are disadvantages of flexible working?
Less productivity, more procrastinating, not always equal pay, Harder to manage.
What is dismissal?
When a business orders someone to leave the work force.
What is redundancy?
When you are no longer needed in your place of work.
What can ruin employer and employee relationships?
Wages, hours, holidays and breaks.
What is individual approach?
Reserves are set aside for each particular debtor.
What is collective bargaining?
Negation on wages and other parts of a contract.
What are advantages of collective bargaining?
Keeps abusive employees powerless, prevents employee strikes and gives protection to employees.
What are disadvantages of collective bargaining?
Prone to inequality, can take long periods of time, widens the pay between employees and employers.
What is recruitment?
The action of enlisting new people to a job.
What is selection?
choosing someone who is the best or most suitable for a job.
What are advantages and disadvantages of external recruitment?
Advantages- More candidates, more diversity and reduces tension.
Disadvantages- Increase costs, Extra training and affects employee morale.
What are advantages and disadvantages of internal recruitment?
Advantages- Reduces hiring time, lower cost.
Disadvantages- Bias concerns, reduce talent pool and losing place in another section of the work force.
What is a tall organization?
One that has many layers in their heirarchy.
What is a flat organization?
One that has very few layers to their work force.
What is a matrix?
Where different teams report to one another within a heirarchy.
What is delayering?
Reducing the layers within a hierarchy.
What are some advantages of delayering?
Better opportunity’s for delegation, empowerment and motivation.
