14 - Enabling CM IM and Presence Support

Question 1

CTIQBE

Answer 1

The protocol used for CUPS desk phone control

Computer Telephone Interface Quick Buffer Encoding

Question 2

XMPP

Answer 2

Used for instant messaging with CUPS

Extensible Messaging and Presence Protocol

Question 3

SIMPLE

Answer 3

Used for IM with third party systems

SIP for Instant Messaging and Presence Leveraging

Question 4

CSF

Answer 4

The client-side foundations for CUPC and other CUC-integrated applications, such as Microsoft Outlook
(Client Services Framework)
The core functionality of the CSF is voice and
video, secure communication with CUCM, and communication with text (IM) servers such
as CM-IMP

Question 5

Persistent Chat

Answer 5

Group chats that are preserved when a user rejoins a chat room after logging out

Question 6

compliance

Answer 6

As it relates to CUPS, compliance refers to the preservation of IMs on an external PostgresSQL database or compliance server.

Question 7

IPPM

Answer 7

IP Phone Messenger (IPPM) An interface to handle IMs on the desk IP Phone

Question 8

CCMCIP

Answer 8

Used to list server-associated devices that can be used for communications