1.4 characteristics of t&t

Question 1

define products
define goods
define services

Answer 1

1. goods/services sold or made available to tourists
2. tangible products u can touch
3. action done on ur behalf; someone doing smth for u; intangible

Question 2

define perishable

Answer 2

• smth that can’t be stored; if service not sold, it expires

Question 3

define seasonality

Answer 3

• fluctuation of tourism demand throughout a year

Question 4

define off-peak
define peak season

Answer 4

off-peak: t&t products have least demand
peak season: t&t products have greatest demand

Question 5

define dynamic

Answer 5

constantly changing

Question 6

define resilient

Answer 6

able to continue after a bad event