14. ARC Recommendations to Improve the efficacy of Citizen's Charter Flashcards
1
Q
1.
A
Change of Mindset
2
Q
2.
A
Awareness and Consultation
3
Q
3.
A
Introduction of e-governance
4
Q
4.
A
Compensation
5
Q
5.
A
Review
6
Q
6.
A
Citizen’s Ombudsman
7
Q
7.
A
Citizen’s Duties
8
Q
8.
A
Orientation of Officers and Staff
