1.3.5 Market Strategy Flashcards
1
Q
What is marketing strategy
A
A plan that aims to achieve a marketing objective
2
Q
Strategies for mass market
A
- Product:
Differentiate (USP) will allow the product to stand out from the competition (preferred but not essential) - Price
Competitive pricing is used to avoid a ‘price war’. Firms often follow the dominant business (price leadership). - Promotion
Heavy advertising and promotion are common e.g. TV - Place
Firms will use a varied distribution network (wholesalers, retailers, websites). Consider supermarkets as an example.
3
Q
Strategies for niche market
A
- Product
Significant USP e.g. restaurants - Price
Firms have more flexibility and can charger higher prices - Promotion
Targeted at certain customer groups rather than using national media e.g. loyalty schemes (offering discounts and targeting repeat purchases - Place
Distribution channels are chosen selectively and mainly use a single option
4
Q
How do firms develop customer loyalty
A
Keep customers informed
High quality customer service
Loyalty schemes