#12 Strategic Planning Flashcards

1
Q

Strategic Planning Process

A
  1. Defining the company mission
  2. Setting the company objectives and goals
  3. Designing the business portfolio
  4. Planning, marketing and other functional strategies
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2
Q

Defining the Company Mission

A

purpose of the organisation
provides personnel with a shared sense of opportunity, direction, significance and achievement
defines the business in terms of serving a particular customer group and/or needs
should not be too narrow or broad

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3
Q

Service Mission

A
  1. Helps to give the organisation a sense of direction and purpose.
  2. Helps the organisation to focus on its priorities.
  3. Helps the organisation to differentiate itself from its competitors.
  4. Helps to determine the relationships in each of the key markets with which the organisation interacts
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4
Q

Setting Company Objectives and Goals

A

quantified both in terms of yardstick and time
blueprint for planning and control.

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5
Q

Designing the Business Portfolio

A

assessment of the organisation’s resources

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6
Q

Steps in Business Portfolio Analysis (BCG)

A

Identify the Strategic Business Units (SBUs)
Assessment of attractiveness of SBUs
Strategies

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7
Q

Identify the Strategic Business Units (SBUs)

A

Single business
Own mission
Own competitors
Own managers
Controls certain resources
Will benefit from strategic planning
Can be planned independently

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8
Q

Assessment of attractiveness of SBUs

A

♦ Stars
High growth high share
High cash consumption due to rapid growth
Generally turn into cash cow
♦ Cash Cows
Low growth high share
Produce lots of cash to finance business
♦ Question Marks
Low share in high growth markets
High cash consumption just to hold
Can be built up to become stars or alternatively phased out
♦ Dogs
Low growth low share
May just cover own

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9
Q

The Strategies

A

♦ Build
Aims at increasing marketing share even at expense of short-term profits
Appropriate for ? whose share must grow if they are to become stars
♦ Hold
Objective is to preserve market share
Appropriate for strong cash cows
♦ Harvest
Objective is to increase short term cash flow
Appropriate for weak cash cow, ? or dogs
Divest
Objective is to sell or liquidate
Appropriate for dogs and ? that company cannot finance.

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10
Q

Planning Functional Strategies

A

more detailed planning must take place to meet the objectives and goals formulated in the strategic plan

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11
Q

Marketing role in Planning Functional Strategies

A

Provides a guiding philosophy
Provide input to strategic planners
Design Strategies for reaching Unit’s Objectives

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