12 - IT Systems In Supply Chain Management

Question 0

Describe the difference between ERP and ERP2

Answer 0

ERP2 Consists:
E-Procurement
CRM
APS

Question 1

Give each of two objectives and problems for ERP-software!

Answer 1

Objectives:
1) reveal shortages 
2) avoid mistakes with transactions
Problems:
1) high investment costs 
2) immense amount of work to prepare the rollout

Question 2

Name three standard ERP-Systems!

Answer 2

SAP ERP-System
Microsoft Dynamics NAV
Microsoft Dynamics AX

Question 3

Name all 4 core tasks of PPS and give one example of each!

Answer 3

1) Production Program planning
- > Sales planning
2) production requirement planning
- > Capacity requirement planning
3) in-house production planning and controlling
- > lot size calculation
4) outsourced production planning and controlling
- > order calculation

Question 4

Describe social CRM! Name three advantages and problems of each

Answer 4

Social CRM is a business strategy the utilizes the Internet, digital communication channels and especially social media platforms to get in touch with current and prospective customers
+ campaign can be adjusted very precisely to target group
+ marketing efficiency is increased due to better insights into customer expectations
+ clients can support the product development process
- continuous monitoring required
- sometimes desired because of privacy concerns
- coordinated social media strategy required

Question 5

Define APS and describe briefly where an APS can be added to an existing production!

Answer 5

Advanced planning & scheduling systems are modularly designed software systems for the integrated planning and controlling of cross-company processes along the entire value chain

ASP systems are usually added on top of existing ERP systems

Question 6

Name two standard electronic exchange formats for the transfer of business data and their application domain!

Answer 6

VDA: German automotive industry

ANSI ASC X.12: US-based EDI operations

Question 7

Describe the difference between the two main categories of e-auction systems with the help of Bid-Price graphs!

Answer 7

1) English auction
The buyer with the highest bid wins the item
2) Dutch auction
The contract is given to the lowest bidder

Question 8

Define EDI! Name two advantages and problems each for EDI!

Answer 8

Electronic data interchange is defined as the electronic transfer of business data, structured according to established standards.
+ use of open communication processes
+ exchange of business data between different computer systems
- many different standards
- fine-tuning despite standardization needed