1.13 elements of a corporate culture Flashcards
1
Q
values and practices
A
the way things are done within the business - eg. hard work, honesty, teamwork, quality customer suervice
2
Q
symbols
A
events or objects that are established to represent something the business believes to be important - eg, sporting events between employees in businesses that value being active
3
Q
rituals, rites and celebrations
A
routine behavioral patterns in a business’ everyday life - eg. regular social gatherings to help develop a sense of belonging
4
Q
heroes
A
business’s successful employees who reflect its values and therefore act as a role model or example for others
