1.11-1.16 Flashcards

1
Q

What are the two federal government commissions largely responsible for assisting consumers?

A

1) Australian Securities and Investments Commission (ASIC)

2) The Australian Competition and Consumer Commission (ACCC)

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2
Q

Aim of ASIC?

A

To assist in reducing frauds (scams/rip-offs) in financial markets and financial products

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3
Q

What does redress mean?

A

The compensation for setting something right

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4
Q

Is it possible for consumers to get a refund from stores that have a no refund policy?

A

Yes, it is possible if the good was damaged before-hand or is not functioning normally for it’s specific use.

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5
Q

What is a tribunal?

A

A tribunal was formed in 2014 and deals with a broad and diverse range of matters, including consumer claims, tendency issues, building works, equal opportunity, and administrative review of government decisions.

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6
Q

What does the tribunal have the power to do when resolving disputes?

A

The tribunal has the power to
- order that money owed does not have to be paid
- order for goods or services to be provided
- order faulty goods be fixed or replaced
- order a refund and goods to be returned

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7
Q

Personal Consequences for poor financial management?

A
  • unable to satisfy one’s own needs
  • inability to maintain lifestyle choices
  • repossesion of personal properties
  • accumalation of excessive debt
  • possibly bankruptcy
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8
Q

Social Consequences for poor financial management?

A
  • relationship tensions or breakdown
  • social isolation through inability to afford cost of social activities
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9
Q

Legal Consequences for poor financial management?

A
  • garnishee of your wages or bank accounts, which is a court order that allows an employer or bank representative to take money from your wages or accounts and then give it to your creditor
  • writ of execution, a court order that allows a court official (the sheriff) to seize and sell some of your property which the money gained from that is then used to pay your debts
  • bankruptcy , where a person gives up complete control of their assests either voluntarily or by a court order and in exchange is given protection from their creditors
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10
Q

What is debt?

A

Money that you owe to an external source for instance the bank

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11
Q

What is bankruptcy?

A

When a person gives up control of their assests of finances either voluntarily or throuhg a court order

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12
Q

Who is the creditor?

A
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13
Q

What is writ of execution in court?

A
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14
Q

What are assests?

A
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15
Q

When are you considered bankrupt?

A

You are considered bankrupt until the Federal Court of Australia issues a sequestration order. Only people can become bankrupt. A company is instead liquidated.

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16
Q

What is a sequestration order?

A

It is a court order which separates the debtor from his or her assets

17
Q

What is liquidated?

A

When all the assets are sold in order to pay its debt.

18
Q

What is superannuation?

A

Superannuation ( aka super ) is money that is put aside and saved while you’re working.

19
Q

What is a superannuation fund?

A

A superannuation fund is a compulsory savings account where, each time you are paid your income your employer will allocate a percentage of your income to the account.

20
Q

What are fixed expenses?

A

Expenses that are the same amount every time

21
Q

What are variable expenses?

A

Expenses that can change over time depending on circumstances.

22
Q

What are the steps to creating a budget?

A

Step 1) Record your expenses
Step 2)Record your expenses
Step 3)Total your expenses
Step 4) Compare your total income with your total expenditure
Step 5) Asses your financial position

23
Q

What is a trade union?

A

Organisations that represent employees and try to improve their wages and working conditions.

24
Q

What is a barter?

A

Swapping or exchanging one good for another

25
Q

What is an electronic transfer, and what are the different types?

A

The transfer of money from one bank account to another, either within a single financial institution or across multiple institutions, via computer-based systems, without the direct intervention of bank staff

Different types include:
1) Visa PayWave and Mastercard Paypass. Allows under 100 payments with a simple tap

2) Smart apps: Google pay, Apple pay, etc