1102 Certification Practice Exam 3 Flashcards
Which of the following services is part of the process of taking control of remote computers over a network connection?
MSTSC
The Microsoft Terminal Services Client (MSTSC) is a remote management service.
You have recently purchased a Windows 11 laptop and have just installed several applications, including a graphics editor. Using the application, you have edited several images that you need to send to a company executive for a presentation.
However, you are experiencing problems using the application and are deciding whether or not to use the Reset this PC option to remove the application and try re-installing it.
What can you expect to happen if you use this option? (Select two.)
-You are given the choice to keep your edited images.
-The laptop will be reset to the factory defaults.
You are an IT technician for your company. Vivian, an employee, has been receiving error messages, indicating that some of her Windows system files are corrupt or missing. To fix this issue, you ran the Windows System File Checker tool (SFC.exe).
Shortly after the files were repaired, Vivian called again because she is still having the same issue. You now suspect that a corruption or a renaming of the system files is being caused by malware.
Which of the following is the FIRST step you should take to remove any malware on the system?
Disconnect Vivian’s computer from the network.
You’ve just connected a new USB device to your Windows system. You used the installation disc that came with the device to install the drivers needed to support the device. Since the installation, the system frequently crashes when you try to access the new device.
Which of the following steps would MOST likely resolve this issue?
Download and install the latest driver from the manufacturer’s website.
After a malware infection has been fully remediated, you should re-enable System Restore and run a full system backup.
Which of the following is the BEST place to save this backup?
On an external drive
A macOS user has forgotten the location of an important spreadsheet document.
Which macOS feature could they use to find the spreadsheet?
Spotlight
Which of the following are the most common means of virus distribution? (Select two.)
-Email
-Malicious websites
You want to use a cloud backup service on your Android smartphone to be able to recover important personal files.
Which of the following backup services can you use?
Google Sync
Your iPad is configured to do remote backups every day to iCloud. Which conditions are required for the iCloud backup to take place? (Select two.)
-The iPad screen has to have an internet connection.
-The iPad screen has to be locked.
You are establishing a new security policy for user authentication and want to implement multi-factor authentication.
Which of the following would BEST accomplish this?
Fingerprint and one-time code text message
You have just completed installing an application from the Microsoft Store on your Windows 11 workstation.
Which of the following can you use to access or manage your newly-installed application? (Select two.)
-Click Start and select the application tile.
-Right-click Start, select Installed apps, and then select the application.
