11 Ten Best Steps Flashcards
1
Q
Ten Best Steps
A
- Be prepared
- Diagnose the fundamental structure of the negotiation
- Identify and work the BATNA
- Be willing to walk away
- Master the key paradoxes of negotiation
- Remember the intangibles
- Actively manage coalitions
- Savor and protect your reputation
- Remember the rationality and fairness are relative
- Continue to learn from your experience