104 Market research Flashcards

1
Q

Market research

A

The process of gathering primary and secondary data on potential customer attitudes, lifestyles, buying habits etc

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2
Q

Primary research

A

Gathering first hand information directly relevant to the business (1) Such as questionnaires, focus groups, observations (1)

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3
Q

Secondary research

A

Uses previously collected information not gathered by the business but used for their own needs (1) Such as publications, magazines and online research

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4
Q

Qualitative data

A

Data referring to attitudes, beliefs and opinions (1) Such as open questionnaires and interviews

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5
Q

Quantitative data

A

Data or facts that can be tested (1) In the form of mathematical/numerical data (1)

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6
Q

Sampling

A

When researchers take a selection of the populations (1) Who represent the entire population (1) Examples are quota and random

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7
Q

Quota Sampling

A

Population being segmented into specific groups with the same characteristics and a number selected from each group

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8
Q

Random Sampling

A

Sunset of statistical population where every member has an equal chance at being interviewed

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9
Q

Bias

A

Something that may cause data to be weighed towards one side

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