10. The role of the gov. prof. in influencing the board Flashcards

1
Q

Role of CoSec per ISCA’s CoSec report 2014

A

The role of the CoSec is much more than just administrative. At its best, it delivers strategic leadership, acting as a vital bridge between the executive management and the board and facilitating the delivery of organisational objectives

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2
Q

Kotter’s views on difference between management and leadership

A

Management - about creating order and doing things right, with a focus on systems and structure, and a reliance on compliance and control (short-term)

Leadership - about producing change and doing the right thing, with a focus on effectiveness, innovation and development (long-term)

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3
Q

One of leading proponents of view that difference between leadership and management is illusionary

A

Henry Mintzberg, a Canadian professor of management

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4
Q

Evolution of leadership theory (4 parts/periods)

A

Earliest theories - based around concept of the ‘Great Man’, the idea that leaders are born and not made

1970s - influence of transactional leadership

1980s, 90s - influence of transformational leadership

21st C - emergence of conceptions of complex, distributed, adaptive and connected leadership > more towards collective and collaborative leadership

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5
Q

What is transactional leadership?

A

Leadership through the transactions of reward or punishment

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6
Q

What is transformational leadership?

A

Leadership through charisma which inspires others to do great deeds through communicating a clear vision

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7
Q

6 leadership styles according to Daniel Goleman’s framework

A

Directive
Visionary
Affiliative
Participative
Pacesetting
Coaching

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8
Q

What is the Directive leadership style?

A

Getting immediate compliance by giving lots of directives, controlling tightly, and motivating by stating consequences of non-compliance

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9
Q

What is the Visionary leadership style?

A

Providing long-term direction and vision and explaining the ‘why’ in terms of the org’s long term interest

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10
Q

What is the Affiliative leadership style?

A

Creating harmony and promoting friendly interactions, placing emphasis on personal needs over standards

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11
Q

What is the Participative leadership style?

A

Building commitment, generating new ideas and inviting others to participate in development of decisions

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12
Q

What is the Pacesetting leadership style?

A

Leading by example by accomplishing tasks to high standards of excellence

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13
Q

What is the Coaching leadership style?

A

Supporting and challenging others to complete tasks while also developing their long-term potential

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14
Q

Which two leadership styles are generally the best performing?

A

Visionary and Coaching

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15
Q

Why might a CoSec’s leadership naturally take a Directive style?

A

Because of the need to police compliance

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16
Q

What is invisible leadership?

A

Leadership associated with emotional and moral intelligence and defined by the use of ‘smart power’

17
Q

(according to ISCA report) how long might it take for an experienced CoSec to become comfortable in their role?

A

Up to 18 months

18
Q

One framework to assist with leadership influence (name and who by only)

A

Chip and Dan Heath - SUCCES

19
Q

Chip and Dan Heath’s SUCCES framework

A

Simple - understand core of message and communicate with an analogy

Unexpected - make idea memorable by grabbing people’s attention through surprise

Concrete - use concrete and sensory language to paint picture

Credible - link credibility from outside sources, including statistics

Emotional - appeal to human values, ensuring to include what’s in it for them

Stories - share your idea through a narrative story to bring it alive

20
Q

Chip and Dan Heath’s SUCCES framework - what does each letter represent?

A

A particular characteristic of an idea that can help make an idea ‘sticky’

21
Q

Define smart power

A

The power to get others to have the desires you want them to have

22
Q

5 tools that a CoSec might use as an invisible leader to wield smart power

A

Building relationships
Networking
Acting politically
Storytelling
Challenging

23
Q

How might CoSec use tool of Building Relationships to wield smart power?

A

By developing relationship of trust with the chair, who largely determines the CoSecs power

24
Q

How might CoSec use tool of Networking to wield smart power?

A

By using networks effectively, leveraging relationships and exchanging knowledge

25
Q

How does Acting Politically to wield smart power for the CoSec?

A

It is predictive of performance evaluations and career success

26
Q

Define ‘overall political skill’

A

The ability to understand others at work and to use that knowledge to influence others to act in ways that enhance one’s personal or organisational objectives

27
Q

Re. Acting Politically, what is a wise owl?

A

A politically aware individual who acts with integrity, rather than plays psychological games

  • the perception that playing politics as negative is due to too many individuals that are politically aware but playing psychological games as they are out for personal gain
28
Q

How does Storytelling wield smart power for CoSec?

A

Stories are more likely to be remembered than pure facts and figures, and make the audience slow down to listen

29
Q

How might CoSec use tool of Challenging to wield smart power?

A

By challenging effectively through by caring personally and challenging directly - confident challenging while showing empathy

30
Q

5 potential ethical dilemmas faced by CoSecs

A

Requirement to constantly defend independence

Unclear delineation in role and therefore values conflict

Limited team to support additional compliance load caused by increasing stakeholder demands

Straddling both the board and an executive function

Having one’s role and one’s profession being taken for granted