10 Steps Of Great Service Flashcards
1
Q
1
A
Welcome guests as soon and they enter the restaurant
2
Q
2
A
Greet guest with eye contact and smile
3
Q
3
A
Offer sample
4
Q
4
A
Up sell appetizers
5
Q
5
A
Offer beverage
6
Q
6
A
Enroll guests for donations
7
Q
7
A
Charge correct price
8
Q
8
A
Give guest receipt
9
Q
9
A
Receipt accurately reflects what guest ordered
10
Q
10
A
Thank you and closing statement with eye contact and smile
