10 - Measuring Registration Speed and Completeness

Question 1

What is the purpose of the Workqueue Productivity report?

Answer 1

Shows how many encounters are showing up in workqueue, and how many encounters users are correcting by entering a workqueue and updating incomplete or incorrect information.

Question 2

Which report would you use to see changes made to a patient’s registration?

Answer 2

Registration Audit Trail Report

Question 3

What is the purpose of the rules section on the Workqueue Productivity report?

Answer 3

Limit the report to only contacts for workqueue because criteria for a specific rule (i.e. “patient home phone missing”)

Question 4

The Patient Identity Change report tracks changes to which pieces of information?

Answer 4

Date of Birth, Sex, Name and Soc Sec #