10. Emergency Communications Centre Flashcards

1
Q

What is the purpose of the radio and emergency communication centre protocols?

A

To provide a framework for operating Police radio network with concise, professional communications between the Field and ECC staff

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2
Q

What is the intent of the protocols?

A

To provide professional communication for the safety and well-being of frontline staff and the general public

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3
Q

What are the key principles of Emergency Management?

R.M.R.U.M

A
  • Reduce unnecessary radio traffic
  • Maintain staff in public safety
  • Reduce workload and fatigue (Dispatcher)
  • Use consistent language for clear communication
  • Maintain professionalism
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4
Q

The command of the response to all incidents reported to the ECC is the responsibility of the ECC shift commander until when?

A

Until it’s passed over to the Field supervisor

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5
Q

What should assignments to P1 and P2 events always be?

A

Dispatched over the radio network, not via mobility device, For situational awareness of dispatcher and other frontline staff

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6
Q

What does a forward commander relate to? What does it differ from?

A
  • A person in charge of a specific task/group and includes senior/qualified person that would take charge initially to neutralise any threat and contain the incident

F/C related to an Incident controller
- And that they are task specific, May not have overall awareness, Nor Control other elements deployed

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7
Q

The designated Forward commander/incident controller should not be delegated control until?

E.F.F

A

Until they’ve had the opportunity to
- Established an incident control point
- Familiarise themselves with incident/briefing
- Formulated a response plan

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8
Q

List the action to transfer command from ECC to Field unit?

A
  • Establish a SFP
  • Decide on Forward Commander designate
  • Notify that unit and direct to SFP
  • Unit will go 10/7 at SFP
  • Phone F/C and discuss situation TENR, resources, tactics.
  • F/C Ability in willingness to assume Control
  • Agreed, transfer of command will occur
  • Broadcast transfer and who is F/C rank and name.
  • Direct attending staff to SFP and inform them of F/C
  • 10/1…… is now F/C of the event. ECC retains incident control
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9
Q

What are the six step process for communicators?

A
  • Summary of incident, including weapons
  • Time delay
  • Direction of travel
  • Description of offender/vehicles
  • Additional relevant info (Hazards/weapons)
    Dispatcher receives the job after the event location and type determined
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10
Q

What happens if the Forward commander is not suitable?

A

Shift commander may exercise the delegated authority of the District/Commander to revoke the appointment

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11
Q

List the immediate action and considerations for a Forward commander

A

Immediate ACTION
- Assume command at the scene
- Ascertain Current situation/current info
- Identify hazards/risks
- Take action to mitigate risk and ensure safety
- Provide to ECC and other staff
- Carry out an appreciation and develop immediate response plan
- contingency/Immediate action planning (What if?)
- Brief all staff direct Activities, Confirm staff roles and responsibilities
- Record decision made

CONSIDERATIONS
- consider/action staff welfare needs
- Continually assist situation (Update appreciation)
- Consider/prepare briefing for arriving staff and phases
- Consider community impact of police response
- Establish facilities required
- Maintain ongoing Comms with ECC and staff deployed
- Establish and maintain effective liaison with other agencies
- Carry out “hot debrief” and lessons learnt

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