1. Social Responsibility towards employees Flashcards
Is a witness to some poor and even dangerous working conditions – long working hours, want of needed vacations, insufficient safety measures, exploitation of women, and child labor – which started when the factory system and sweatshops have been introduced during the industrial revolution.
Labor history
Refers to large establishment employing people involved in mass production of industrial or consumer goods.
Factory
Is a small manufacturing establishment like a garment factory, where tired employees work long hours under substandard conditions for low wages.
Sweatshop
Called as the sunshine industry in the Philippines, has employed call center agents who work the night shift and exposed to prolonged computer use.
BPO/Business Process Outsourcing
In 2013, Congress introduced the _______ for call center agents to have a good working environment
Magna Carta
Includes structure of the workforce, physical environment, working time issues, organizational environment (job content and job control), social environment and psychosocial risks , and work-related outcomes
Working Conditions
- The structure of the workforce is the _____, ______, and the ______.
sector affiliation, employment status, and the size of the company.
Involves exposure to dangerous substances, heavy loads, and corporal risks.
physical environment
Include weekly hours, commuting time, shift-work, and atypical work patterns.
Working time issues
In the _________, job content refers to repetitive tasks and pace of work.
organizational environment
_________ refers to psychosocial risks including harassment and discrimination in offices and factories.
social environment
An important component or working conditions is an area of _______ and _______ that deals with the protection of workers’ health through control of the work environment to reduce or eliminate hazards.
safety engineering and public health
______ and _______ can result in temporary or permanent injury, illness or even death.
Industrial accidents and unsafe working conditions
Unsafe working conditions take a toll in terms of ______ and ______.
reduced efficiency and loss in productivity
In recent years, engineers have attempted to develop a ______ (safety engineering) to industrial accident prevention.
systems approach
can result from poor working conditions, the use of improperly designed equipment and tools, fatigue, distraction, lack of skill and risk taking.
Injury
Demands a thorough examination of all accidents and near “misses”.
systems approach
One of the basic employee rights is ____________ and therefore the social responsibility that upholds the dignity of the employee as a human person.
provision of good working conditions
HR Department should put up some programs to improve the __________ of the workplace to accomplish preferred employee behavior (fair, just and acceptable) and an excellent working relationship.
psychosocial environment
______ proposed the establishment of Global Compact.
UN Sec Gen Kofi Annan
Promotes a set of core values for businesses in the areas of labor standards and employee rights. It reaches to all in advocating best practices in the workplace.
UN Global Compact
The noble idea of ________ urges all firms to provide their employees working conditions that are in accordance with the highest standard of social responsibility.
corporate citizenship
T/F: Employees must be included in the developing and operationalizing such programs because this will produce better quality decisions by the inclusion of diverse interests and perspectives.
T
T/F: It is wise for companies to donate millions of dollars for a cause or put up a foundation for outreach programs when his own workers are underemployed or required long hours or exposed to unhealthy working conditions.
F: unwise
T/F: Working conditions vary depending on the kind of company, the nature of the job, geographical locations, and the position one holds.
T
T/F: There should be more than one international standard that companies throughout the world can follow in providing good working conditions of their workers.
F: one international standard
T/F: Employees are the external customers, human resources, and intellectual capital of business.
F: internal customers
T/F: CSR towards the employees is grounded on the basic principles of the priority of labor over capital, respect for human dignity and human rights and social justice.
T
T/F: Any measurement standard for good working conditions must go beyond compliance with the maximum requirement of the law. An example of such standard based on the universal principle of human dignity is ensuring the safety and health of everyone in the work environment.
F: minimum requirement
T/F: Whatever is unsafe for any worker in a given workplace is unsafe for all workers.
T
T/F: There is only one human dignity in the workplace.
T
T/F: Efforts should be made to assess whether working conditions in a specific workplace meet international standards.
T
T/F: Good working conditions are not a factor to business success.
F: a factor
T/F: Ethical principles are not relevant in the workplace.
F: relevant
T/F: Social responsibility should begin “at home”.
T
T/F: There is a negative relationship between socially responsible workplace programs and business success
F: positive
T/F: Among the benefits of this positive relationship are reduced operating costs enhanced financial performance, increase stock value, increased productivity, enhanced employee commitment and loyalty, the ability to attract and retain talent and employees, reduced absenteeism, and protection and enhancement of reputation
T
