1. Social Responsibility towards employees

Question 1

Is a witness to some poor and even dangerous working conditions – long working hours, want of needed vacations, insufficient safety measures, exploitation of women, and child labor – which started when the factory system and sweatshops have been introduced during the industrial revolution.

Answer 1

Labor history

Question 2

Refers to large establishment employing people involved in mass production of industrial or consumer goods.

Answer 2

Factory

Question 3

Is a small manufacturing establishment like a garment factory, where tired employees work long hours under substandard conditions for low wages.

Answer 3

Sweatshop

Question 4

Called as the sunshine industry in the Philippines, has employed call center agents who work the night shift and exposed to prolonged computer use.

Answer 4

BPO/Business Process Outsourcing

Question 5

In 2013, Congress introduced the _______ for call center agents to have a good working environment

Answer 5

Magna Carta

Question 6

Includes structure of the workforce, physical environment, working time issues, organizational environment (job content and job control), social environment and psychosocial risks , and work-related outcomes

Answer 6

Working Conditions

Question 7

7. The structure of the workforce is the _____, ______, and the ______.

Answer 7

sector affiliation, employment status, and the size of the company.

Question 8

Involves exposure to dangerous substances, heavy loads, and corporal risks.

Answer 8

physical environment

Question 9

Include weekly hours, commuting time, shift-work, and atypical work patterns.

Answer 9

Working time issues

Question 10

In the _________, job content refers to repetitive tasks and pace of work.

Answer 10

organizational environment

Question 11

_________ refers to psychosocial risks including harassment and discrimination in offices and factories.

Answer 11

social environment

Question 12

An important component or working conditions is an area of _______ and _______ that deals with the protection of workers’ health through control of the work environment to reduce or eliminate hazards.

Answer 12

safety engineering and public health

Question 13

______ and _______ can result in temporary or permanent injury, illness or even death.

Answer 13

Industrial accidents and unsafe working conditions

Question 14

Unsafe working conditions take a toll in terms of ______ and ______.

Answer 14

reduced efficiency and loss in productivity

Question 15

In recent years, engineers have attempted to develop a ______ (safety engineering) to industrial accident prevention.

Answer 15

systems approach

Question 16

can result from poor working conditions, the use of improperly designed equipment and tools, fatigue, distraction, lack of skill and risk taking.

Answer 16

Injury

Question 17

Demands a thorough examination of all accidents and near “misses”.

Answer 17

systems approach

Question 18

One of the basic employee rights is ____________ and therefore the social responsibility that upholds the dignity of the employee as a human person.

Answer 18

provision of good working conditions

Question 19

HR Department should put up some programs to improve the __________ of the workplace to accomplish preferred employee behavior (fair, just and acceptable) and an excellent working relationship.

Answer 19

psychosocial environment

Question 20

______ proposed the establishment of Global Compact.

Answer 20

UN Sec Gen Kofi Annan

Question 21

Promotes a set of core values for businesses in the areas of labor standards and employee rights. It reaches to all in advocating best practices in the workplace.

Answer 21

UN Global Compact

Question 22

The noble idea of ________ urges all firms to provide their employees working conditions that are in accordance with the highest standard of social responsibility.

Answer 22

corporate citizenship

Question 23

T/F: Employees must be included in the developing and operationalizing such programs because this will produce better quality decisions by the inclusion of diverse interests and perspectives.

Answer 23

T

Question 24

T/F: It is wise for companies to donate millions of dollars for a cause or put up a foundation for outreach programs when his own workers are underemployed or required long hours or exposed to unhealthy working conditions.

Answer 24

F: unwise

Question 25

T/F: Working conditions vary depending on the kind of company, the nature of the job, geographical locations, and the position one holds.

Answer 25

T

Question 26

T/F: There should be more than one international standard that companies throughout the world can follow in providing good working conditions of their workers.

Answer 26

F: one international standard

Question 27

T/F: Employees are the external customers, human resources, and intellectual capital of business.

Answer 27

F: internal customers

Question 28

T/F: CSR towards the employees is grounded on the basic principles of the priority of labor over capital, respect for human dignity and human rights and social justice.

Answer 28

T

Question 29

T/F: Any measurement standard for good working conditions must go beyond compliance with the maximum requirement of the law. An example of such standard based on the universal principle of human dignity is ensuring the safety and health of everyone in the work environment.

Answer 29

F: minimum requirement

Question 30

T/F: Whatever is unsafe for any worker in a given workplace is unsafe for all workers.

Answer 30

T

Question 31

T/F: There is only one human dignity in the workplace.

Answer 31

T

Question 32

T/F: Efforts should be made to assess whether working conditions in a specific workplace meet international standards.

Answer 32

T

Question 33

T/F: Good working conditions are not a factor to business success.

Answer 33

F: a factor

Question 34

T/F: Ethical principles are not relevant in the workplace.

Answer 34

F: relevant

Question 35

T/F: Social responsibility should begin “at home”.

Answer 35

T

Question 36

T/F: There is a negative relationship between socially responsible workplace programs and business success

Answer 36

F: positive

Question 37

T/F: Among the benefits of this positive relationship are reduced operating costs enhanced financial performance, increase stock value, increased productivity, enhanced employee commitment and loyalty, the ability to attract and retain talent and employees, reduced absenteeism, and protection and enhancement of reputation

Answer 37

T