1. Measure Solution Performace Flashcards
Purpose
Define performance measures and used the data collected to evaluate the effectiveness of a solution in relation to the value it bring
Description
The measure depend on the solution itself, the context and how org define value
When solution do not have built-in performance measure, !
BA work with sh to determine and collect measure
Inputs
Biz objectives
Implemented solution (external)
Elements 1
- Define solution performance measures
-BA check current measure exist-> ensure that any existing performance measure are accurate, relevant and elicit any additional perform measures identified bu sh
Biz goals, objective, biz process are common sources of measure
- quantitative measure: are numerical, countable, or finite usually involving amounts, quantities, or rate
- qualitative measure: are subjective can include attitudes, perceptions any other subjective response
Elements 2
- Validate performance measure
Ensure that the assessment of solution performance is useful
Decision about which measure used to evaluate solution performance often reside with sponsor, but may be made by ant sh with decision making authority
Elements 3
- Collect performance measure
BA consider:
Volume or sample size
Frequency and timing
Currency
Guidelines and tools
Change strategy
Future state description
Reqs(validated)
Solution scope
Techniques
Acceptance and evaluation criteria
Benchmarking and market analysis
Biz case
Data mining
Decision analysis
Focus groups
Metric and KPI
Non functional reqs analysis
Observation
Prototyping
Survey
Vendor assessment
Use cases and scenarios
Stakeholders
Customer
End user
Domain sme
Project manage
Sponsor
Regulator
Outputs
Solution performance measure:
Measures that provide information on how well the solution is performing or potentially could perform
