1 - Evolution

Question 1

HRM

Answer 1

Management of employees for their own benefit and for their organisations #employer/employee relo. Specifically the effective and productive use of people to ensure organisations meet strategic business objective and goals; advancing a competitive advantage

Question 2

Psychological contract

Answer 2

The expectations and beliefs of employees and their managers about working conditions and relationships in the workplace

Question 3

Pluralist

Answer 3

The view that conflict is inevitable between employees and employees and therefore conflict needs to be resolved effectively

Question 4

Collective bargaining

Answer 4

A method of negotiation between unions and employers, used to resolve conflict over the terms and conditions of employment

Question 5

Unitarist

Answer 5

The perception that employer and employee interests are shared and that there is no need for conflict between them

Question 6

Legal contract

Answer 6

The legal documents that detail employer and employee rights and responsibilities

Question 7

Social contract

Answer 7

The mutual understanding and set of social norms that underpin an employment relationship, regarding expectations and obligations of employers, employee and the society at large

Question 8

‘Hard’ HRM

Answer 8

Focuses on the measurement and management of employee costs and outcomes for organisational benefit

Question 9

Soft HRM

Answer 9

HRM approaches that focus on employee needs, and may include consultation, engagement, counselling and support