1) CH3- Forecasting Flashcards
What is forecasting
process of predicting a future event
what is forecasting used for
production, inventory.personnel, facilities
WE USE THE PAST TO PREDICT THE FUTURE ALWAYS
WHY IS forecasting important
because businesses must make decisions, use resources, spend money before they know what the future holds
EX: call centre staffing, needs to forecast what? what is the pllaning horizon?
of calls per hour
1 day- 1 month
3 types of forecasting time horizions
1) short range : <3mos, up to 1 year
purchasing, job scheduling, workforce levels, job assignments, production levels
2) medium range: 3mos-3 years
sales and production planning, budget
3) long range: 3+ years
new product planning, facility location, R&D
Types of forecasts
economic
technological
demand
economic forecasts
address busienss cycle,
ifnlation rate, money cupply, housig starts
technologicla forecasts
predict rate of tech processes
impact development of new products
demand forecasts (focus)
predict sales of exisitng products and services
why does HR care about forecasts
hiring, training, lay offf workers
seven steps of forecasting
1) determine the use of the forecast
2) select the items to be forecasted
3) determine the time horizon of the forecast
4) select the forecasting models
5) gather data
6) make the forecast
7) validate and implement results
qualitiative methods of forecasting
subjective, used when no data available
new products and new tech! involves experience and intuition
quantiative methods of forecasting
used when situation is stable and historical data exists!
involves math techniques
5 examples of qualitiative methods of forecasting
1) jury of exec opinion (experts)
2) delphi and nominal group techniques (group consensus that arrives through an iterative process)
3) sales force ocmposite (Aggregatted from individual sales persons)
4) consumer market survey (Ask customers such as disney)
5) product life cycle curve (forecast life cycle stage A) INTRODUCTION B)GROWTH C) MATURITY D)DECLINE))
4 stages of product life cycle
introdcution
growth
maturity
decline
quantiative methods of forecasting example
1) time series forecasting (intrinsic) WE FOCUS ON THIS
2) casual methods (extrinsic)
time series forecasting (intrinsic)
relies on past data to predict the future
focus of this course
THIS IS WHAT WE USE
casual methods (Extrinsic)
regression, leading indicators, econometric models
includes use of external factors:
-forecasts for GDP based on housing starts
- exchange rates
- interest rates
what is selection criteria
important factors when determining which forecasting method to use
what are the selection criteria
why do we have these?
forecast horizon (daily-annual)
required accuracy (how much who shortage/excess cost???)
data availability (new porduct vs established one)
resources avaialble to make forecasts (people (knowledge), time, money)
b) because there are many techniques and we need to pick one
characterisitcs fo a good forecast
QUALITY AND COST- analysis
quality :
A) ACCURACY: Size (Spread) of forecast errors
B) BIAS: were predicitons consistently high or low? skew?
cost:
A) COST: cost of gaining additional data, more complicated models, and the value of an incrementally better forecast
B) CONSEQUENCES: what is the cost of not forecasting well? (Stocking too little or too much product/ under or over staffing)
5 characteristics of a good forecast
quality
cost
responsiveness
timeliness
simplicity
responsiveness and timeliness analysis
responsiveness: the forecast should reflect changes in market conditions quickly; outliers should be addressed
timelinesS: forecasts should be available for when they are needed
simplicty characteristic analysis
output should be easy to understad and interpet
what is time series forecasting
set of observations on a quantitatiev variable collected over time
ex: daily weekly monthly quarterly figures on sales/costs/profits
what does time series forecasting assue
factors influencing past and present will continue in the future
5 trends for analysing forecasting patterns graphically
1) no trend (demand is stable)
2) linear trend (postive or negative)
3) cyclical/seasonal (yearly)
4)trend and cyclical
5) little or no historical data
how do you forecast if no historical data (3 methods)
intutition/qualiitative methods
lok at similar products
do a market survey
statiionary time series forecasting
no discernible pattern in data
inspect the data plotted over time and try to find a pattern