04 Working with ICT Flashcards
Name 3 ICT facilities that a teleworker needs at home.
- Secure broadband access to the internet
- Access to company email
- Mobile phone and/or extension on the company’s phone system
- Laptop or desktop PC
- Video conferencing software
Name the penalties for misuse of a company’s resources by an employee.
- Informal warning
- Formal written warning
- Dismissal
- Prosecution
Name security considerations when teleworking from home.
- The employees home computer must have firewall and anti-virus software.
- Any connections to the company’s systems should use a VPN (Virtual Private Network)
- The employee should sign in with their username and password in order to authenticate who they are
- Any sensitive emails and data sent over the network should be encrypted.
Secure broadband access to the internet is a facility that who needs where?
A teleworker needs at home
Access to the company email is a facility that who needs where?
A teleworker needs at home
A mobile phone and/or extension on the company’s phone system is a facility that who needs where?
A teleworker needs at home
A laptop or desktop PC is a facility that who needs where?
A teleworker needs at home
Video conferencing software is a facility that who needs where?
A teleworker needs at home
An informal warning is a penalty for what?
For misuse of a company’s resources by an employee.
A formal written warning is a penalty for what?
For misuse of a company’s resources by an employee.
Dismissal is a penalty for what?
For misuse of a company’s resources by an employee.
Prosecution is a penalty for what?
For misuse of a company’s resources by an employee.
An employees home computer requiring firewall and antivirus software is what?
A security consideration when teleworking from home.
Connections to the company’s systems requiring a VPN is what?
A security consideration when teleworking from home.
An employee signing in with their username and password in order to authenticate who they are is what?
A security consideration when teleworking from home.
Encrypting sensitive emails and data sent over the network is what?
A security consideration when teleworking from home.
What does VPN stand for?
Virtual Private Network
Name requirements of a typical Code of Conduct designed to prevent misuse of ICT resources.
- Respect rights of others.
- Abide by the law
- Comply with software licensing agreements
- Only access resources with authorisation
- Only access data with authorisation
- Only access resources necessary for the job role
- Comply with security data policy
Respect the rights of other a requirement of what?
A typical Code of Conduct designed to prevent misuse of ICT resources.
Abiding by the law is a requirement of what?
A typical Code of Conduct designed to prevent misuse of ICT resources.
Complying with software licensing agreements is a requirement of what?
A typical Code of Conduct designed to prevent misuse of ICT resources.
Only accessing resources with authorisation is a requirement of what?
A typical Code of Conduct designed to prevent misuse of ICT resources.
Only accessing resources necessary for the employees job role is a requirement of what?
A typical Code of Conduct designed to prevent misuse of ICT resources.
Only accessing data with authorisation is a requirement of what?
A typical Code of Conduct designed to prevent misuse of ICT resources.
Complying with a security data policy is a requirement of what?
A typical Code of Conduct designed to prevent misuse of ICT resources.
Name advantages of telecommuting (teleworking) for the employee.
- No travel expenses
- No time wasted commuting
- Wider choice of where to live
- Good for disabled people
- Able to fit work around family commitments
Having no travel expenses is a benefit of what and for who?
Telecommuting (teleworking) for the employee.
Not wasting time commuting is a benefit of what and for who?
Telecommuting (teleworking) for the employee.
Having a wider choice of where to live is a benefit of what and for who?
Telecommuting (teleworking) for the employee.
Good for disabled people is a benefit of what and for who?
Telecommuting (teleworking) for the employee.
The ability to fit work around family commitments is a benefit of what and for who?
Telecommuting (teleworking) for the employee.
Name disadvantages of teleworking for the employee.
- Possibility that the employee may have to cover additional home costs (for example, heating or internet).
- The employee may feel isolated from their colleagues
- The boundary between work and home is lost
- Space in the home may be limited
The possibility that the employee may have to cover additional home costs is a disadvantage of what and for who?
Telecommuting (teleworking) for the employee.
Isolation from other colleagues is a disadvantage of what and for who?
Telecommuting (teleworking) for the employee.
The boundary between work and home getting lost is a disadvantage of what and for who?
Telecommuting (teleworking) for the employee.
Space in the home possibly being limited is a disadvantage of what and for who?
Telecommuting (teleworking) for the employee.
Name advantages of teleworking for the employer.
- The cost of office space is reduced.
- The cost of office furniture, heating and air conditioning, cleaning and ICT equipment is reduced.
- Staff might agree to work more flexible hours.
Cost reductions is an advantage of what and for who?
Teleworking for the employer.
Staff possibly agreeing to work more flexible hours is an advantage of what and for who?
Teleworking for the employer.
Name the costs that are reduced for the employer by teleworking?
- Office space
- Office furniture
- Heating
- Air-con
- Cleaning
- ICT equipment
Name disadvantages of teleworking for the employer.
- The employer cannot be certain that their employees are actually working.
- Security risks are more difficult to control.
- Meetings are generally more difficult to conduct than face-to-face.
Uncertainty that employees are working is a disadvantage of what and for who?
Teleworking for the employer.
Security risks being more difficult to control is a disadvantage of what and for who?
Teleworking for the employer.
Meetings being more difficult to conduct than face-to-face is a disadvantage of what and for who?
Teleworking for the employer.
Name benefits of videoconferencing for a company.
- Organisations don’t have to pay employees travel expenses
- Meetings can be called at short notice
- Employees are more productive when not travelling
- Shorter meetings are more cost-effective
- Employee training can be delivered remotely
- Experts can be consulted remotely (such as doctors).
Organisations not having to pay employees travel expenses is a benefit of what for who?
Videoconferencing for a company.
Meetings being able to be called at short notice is a benefit of what for who?
Videoconferencing for a company.
Employees being more productive when not travelling is a benefit of what for who?
Videoconferencing for a company.
Short meetings being more cost-effective is a benefit of what for who?
Videoconferencing for a company.
Employee training being able to be delivered remotely is a benefit of what for who?
Videoconferencing for a company.
Experts being able to be consulted remotely is a benefit of what for who?
Videoconferencing for a company.
Name disadvantages of videoconferencing for a company.
- Employees may feel self-conscious and interaction can be awkward.
- Physical products cannot be handled
- Documents can only be signed electronically (some legal documents may require a ‘wet ink signature’).
- Connections must be high bandwidth to be reliable
- Employees on the road may only have mobile phones with small screens and limited battery life.
Employees possibly feeling self-conscious is a disadvantage of what and for who?
Videoconferencing for a company.
Possible awkward interactions is a disadvantage of what and for who?
Videoconferencing for a company.
Physical products being unable to be handled is a disadvantage of what and for who?
Videoconferencing for a company.
Documents only being able to be signed electronically is a disadvantage of what and for who?
Videoconferencing for a company.
Connections having to be high bandwidth in order to be reliable is a disadvantage of what and for who?
Videoconferencing for a company.
Employees on the road possibly only having mobile phones with small screens and limited battery life is a disadvantage of what and for who?
Videoconferencing for a company.
Describe a Code of Conduct for employees.
A Code of Conduct for employees is a company agreement whereby an employee commits to obey the rules of the organisations and work within specified guidelines in regards to use of computer equipment and the internet.
What is a company agreement whereby an employee commits to obey the rules of the organisations and work within specified guidelines in regards to use of computer equipment and the internet?
A Code of Conduct for employees.
Name requirements of a typical Code of Conduct designed to protect ICT systems.
- Don’t give anyone your password
- Don’t download software or files without approval
- Don’t click on email attachments from people you don’t know outside the organisation.
Name ways that employees can misuse ICT resources.
- Using facilities for non-business purposes.
- Distribution of inappropriate or offensive content.
- Deliberate or accidental breaches of copyright, the Data Protection Act 1998, or other laws.
- Allowing viruses into the company’s IT systems
- Selling confidential data to competitors.
