04: STAFFING Flashcards
Critical in a pharmacy because it is the organization of employees and workers into carious operating units. The pharmacy cannot afford to have inefficient employees who do not help maximize the organization’s productivity.
STAFFING
A term used in the sphere of employment. It is the process of acquiring, developing, and retaining workforce of sufficient quantity and quality for the efficiency and the effectivity of an organization.
STAFFING
It compromises recruitment processes leading up to the employment of staff.
STAFFING
It includes human resource planning to identify what the organization requires in terms of the numbers of employees needed and their attributes (knowledge, skills, and abilities)
STAFFING
Managing people,is essential in any pharmacy because it deals with providing care to people
HUMAN RESOURCE MANAGEMENT (HRM)
this is important because it can make the difference between a smoothly-running pharmacy and a dysfunctional, unsuccessful one
HRM
defined as the process of achieving organizational objectives through the management of people.
HRM
critical in pharmacy profession because many pharmacists and pharmacy employees are probably capable of much higher performance levels than hat they are currently rendering.
HRM
critical importance to the staffing process. By having well-thought-out policies, both management and prospective employees will understand what employment with the pharmacy means
ESTABLISHING EMPLOYMENT POLICIES
important policies
- Licensing and registration
- Hours
- Compensation
- Fringe benefits
- Vacations
- Time off
- Training
- Grievances
- Promotion
- Personnel view
- Termination
POLICIES
Pharmacists, have to he licensed and must adhere to the requirements for continuing education
LICENSING AND REGISTRATION
POLICIES
Number of hours an employee works per week, includes time and method of payment for regular hours and overtime work
HOURS
POLICIES
Bulk of a person’s earnings comes from a base salary or wage and incentives such as bonuses. Compensation wages must be paid to attract and retain competent personnel
COMPENSATION
POLICIES
Health insurance, discounts on merchandise, pension plans, and other benefits play a major role in staffing, particularly in attracting new employees and retaining existing ones
FRINGE BENEFITS
POLICIES
If is important for employees to have vacation time, such scheduling cannot be allowed to disrupt the operation of the business.
VACATION
POLICIES
To what extent will employees be allowed time off for personal needs, emergencies, holidays, birthdays, etc. These are important to consider, as these occurrence can disrupt regular operations
TIME OFF
POLICIES
Each employees should be given adequate training for the job. Some training components can be done through off site-education programs sponsored by national, state and local associations, pharmacy schools, etc.
TRAINING
POLICIES
Conflicts between and among employees are bound to occur. the best course of action is to plan for them and establish a procedure for handling grievance cases in an expendutitious manner
GRIEVANCES
POLICIES
a major consideration in-the staffing process is whether higher level positions can be filled from within the pharmacy.
PROMOTION
POLICIES
Will there be a review of employee performance? W