04: STAFFING

Question 1

Critical in a pharmacy because it is the organization of employees and workers into carious operating units. The pharmacy cannot afford to have inefficient employees who do not help maximize the organization’s productivity.

Answer 1

STAFFING

Question 2

A term used in the sphere of employment. It is the process of acquiring, developing, and retaining workforce of sufficient quantity and quality for the efficiency and the effectivity of an organization.

Answer 2

STAFFING

Question 3

It compromises recruitment processes leading up to the employment of staff.

Answer 3

STAFFING

Question 4

It includes human resource planning to identify what the organization requires in terms of the numbers of employees needed and their attributes (knowledge, skills, and abilities)

Answer 4

STAFFING

Question 5

Managing people,is essential in any pharmacy because it deals with providing care to people

Answer 5

HUMAN RESOURCE MANAGEMENT (HRM)

Question 6

this is important because it can make the difference between a smoothly-running pharmacy and a dysfunctional, unsuccessful one

Answer 6

HRM

Question 7

defined as the process of achieving organizational objectives through the management of people.

Answer 7

HRM

Question 8

critical in pharmacy profession because many pharmacists and pharmacy employees are probably capable of much higher performance levels than hat they are currently rendering.

Answer 8

HRM

Question 9

critical importance to the staffing process. By having well-thought-out policies, both management and prospective employees will understand what employment with the pharmacy means

Answer 9

ESTABLISHING EMPLOYMENT POLICIES

Question 10

important policies

Answer 10

1. Licensing and registration
2. Hours
3. Compensation
4. Fringe benefits
5. Vacations
6. Time off
7. Training
8. Grievances
9. Promotion
10. Personnel view
11. Termination

Question 11

POLICIES
Pharmacists, have to he licensed and must adhere to the requirements for continuing education

Answer 11

LICENSING AND REGISTRATION

Question 12

POLICIES
Number of hours an employee works per week, includes time and method of payment for regular hours and overtime work

Answer 12

HOURS

Question 13

POLICIES
Bulk of a person’s earnings comes from a base salary or wage and incentives such as bonuses. Compensation wages must be paid to attract and retain competent personnel

Answer 13

COMPENSATION

Question 14

POLICIES
Health insurance, discounts on merchandise, pension plans, and other benefits play a major role in staffing, particularly in attracting new employees and retaining existing ones

Answer 14

FRINGE BENEFITS

Question 15

POLICIES
If is important for employees to have vacation time, such scheduling cannot be allowed to disrupt the operation of the business.

Answer 15

VACATION

Question 16

POLICIES
To what extent will employees be allowed time off for personal needs, emergencies, holidays, birthdays, etc. These are important to consider, as these occurrence can disrupt regular operations

Answer 16

TIME OFF

Question 17

POLICIES
Each employees should be given adequate training for the job. Some training components can be done through off site-education programs sponsored by national, state and local associations, pharmacy schools, etc.

Answer 17

TRAINING

Question 18

POLICIES
Conflicts between and among employees are bound to occur. the best course of action is to plan for them and establish a procedure for handling grievance cases in an expendutitious manner

Answer 18

GRIEVANCES

Question 19

POLICIES
a major consideration in-the staffing process is whether higher level positions can be filled from within the pharmacy.

Answer 19

PROMOTION

Question 20

POLICIES
Will there be a review of employee performance? W