007-Process design Flashcards

1
Q

This refers to the creation and improvement of systems that converts inputs into outputs.

It involves understanding how work is performed within an organization and designing and implementing ways to enhance it

A

Process Design

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2
Q

Refers to the method an organization uses to produce its goods or services.

It involves making decision about the most appropriate production processes based on product requirements, operational goals, customer needs

This determines how goods or services are created

A

Process Selection

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3
Q

This is all about making sure that the production process aligns with a company’s goals, whether it’s producing in large quantities or being flexible with product changes

A

Process Strategy

Capital Intensity: the mix of equipment and labor that will be used by the organization.

Process Flexibility: the degree to which the system can be adjusted changes.

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4
Q

A decision planning process whereby an organization decides to purchase equipment for business purposes.

It refers to choosing the right machinery tools, and technology for the production or service delivery process

A

Selection of Equipment

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5
Q

It involves totally documenting and understanding how work is performed within an organization.

It identifies inefficiencies and opportunities for improvement ensuring processes are redesigned to align with strategic goals and operational effectiveness

A

Process Analysis and Design

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6
Q

This refers to the other factors and elements that need to be evaluated and optimized to ensure the effective delivery of services.

Key areas:
* Customer needs
* Service delivery location
* Standardization
* System efficiency

A

Process Consideration in Service Process Design

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7
Q

This refers to the process of determining the production capacity needed by an organization to meet changing demands for its products

A

Capacity Planning

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8
Q

Defines as the maximum level of output that a company can sustain to make a product or provide a service.

In process selection____ refers to the maximum output that a production system or processes can handle within a given time period, given its available resources

A

Capacity

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9
Q

A type of capacity

The maximum output a system is designed to achieve under “ideal conditions”

A

Design capacity

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10
Q

A type of capacity

The maximum output a system can achieve under normal, realistic conditions, considering light maintenance, downtime, and operational and inefficiencies

A

Effective Capacity

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11
Q

The actual output that the system produces, which may vary due to unforeseen factors like equipment failures, labor shortages, air supplying chain distributors

A

Actual Capacity

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12
Q

Use for small production runs or highly customized products.

The production system is highly flexible meaning it can handle a wide variety of different products with low volume

A

Job Shop

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13
Q

Products are produced and groups (batches) and the production processes flexible enough to change between batches of different products

A

Batch Processing

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14
Q

Suited for situations where products are produced and moderate to high volumes and have some degree of standardization but still offers light variation

A

Repetitive Focus

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15
Q

Design for mass production of commodities and are used when production process must be continuous

A

Continuous Processing

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16
Q

Refers to the application of scientific discoveries to the development and improvements of goods and services

A

Technology

17
Q

Encompasses innovations aimed at improving products through enhancement and features, functionality and design

A

Technology for Competitive Advantage

18
Q

Refers to the methods and tools utilized in producing goods and services and advancements in this field can yield several significant benefits

A

Processing Technology

19
Q

Acknowledges that businesses requirements evolve, necessiting the evaluation and reengineering of processes to maintain their relevance and efficiency.

It involves modifying methods and activities to enhance overall processes performance utilizing benchmark for measuring progress and success

A

Process Redesign

20
Q

A strategy for building better businesses by optimizing the processes that help the business achieve its goals

A

Business Process Redesign

21
Q

Introduced by Robert Hayes
And Steven Wilwirght

A strategic tool used to visualize the relationship between product characteristics and most suitable product process

A

Product Process Matrix

22
Q

Involves linking key products or service requirement to process capabilities

A

Product and Service Profiling

23
Q

The use of machinery with sensing and control devices to operate automatically

A

Automation

Types of Automations:
1. Fixed Automation: first specific task
2. Programmable Automation: performs different task
3. Flexible Automation: can handle a wide range of products or services

24
Q

A specific point in process where capacities limited causing delays or reduced output

A

Bottleneck Analysis

25
Q

Develop by Eliyahu Goldratt

It’s based on the idea that every system has at least one constraints and improving that constraint is the key to improving the overall system

A

Theory of Constraints

26
Q

A statistical technique used to determine the optimal decision when face with several options or and the uncertain outcomes

A

Expected Monetary Value

27
Q

Investment Analysis Techniques

A
  • Net Present Value: present value of future cash flows
  • Internal Rate of Return: determines the discount rate
  • Payback Period: measures the time it takes to recover the initial investment.
  • Return of Investment: calculate the profitability of an investment as percentage of initial cost