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Tags: ITIL, Professional Certifications, Technology Certifications

ITIL Flashcards

Expand your understanding of ITIL with our study guide. Adaptive flashcards are an effective companion to learn fast in a short time.
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  • ITIL 4 Foundations
    ITIL 4 Foundations

    ITIL 4 Foundations

    By: Matthias O
    Key Concepts of Service Managment, SERVICE MANAGEMENT ROLES, ALL ABOUT SERVICES
    9
    Decks
    72
    Flashcards
    27
    Learners
  • ITSM Pocket guide ITIL
    ITSM Pocket guide ITIL

    ITSM Pocket guide ITIL

    By: Daan Meijer
    Hoofdstuk 1, Hoofdstuk 2, Hoofdstuk 3
    6
    Decks
    106
    Flashcards
    1
    Learner
  • ITIL Foundation v3
    ITIL Foundation v3

    ITIL Foundation v3

    By: Jeff Peeples
    Sample Test A & B, Sample Test C & D
    2
    Decks
    160
    Flashcards
    15
    Learners
  • WGU ITIL 4 Foundations
    WGU ITIL 4 Foundations

    WGU ITIL 4 Foundations

    By: Andy Frost
    Terms, Service Value System, Service Value Chain
    6
    Decks
    110
    Flashcards
    10
    Learners
  • ITIL Foundation
    ITIL Foundation

    ITIL Foundation

    By: Adam Ridgway
    What is ITIL 4, ITIL 4 Guiding Principles, ITIL 4 The 4 Dimensions of Service Management
    5
    Decks
    193
    Flashcards
    6
    Learners
  • ITIL
    ITIL

    ITIL

    By: Sam Bat
    ITIL Overall, Service Value System, Practices (Component 1 of SVS)
    14
    Decks
    91
    Flashcards
    1
    Learner
  • ITIL 4 FOUNDATIONS
    ITIL 4 FOUNDATIONS

    ITIL 4 FOUNDATIONS

    By: Harvey Williamson
    Introduction, Module 2 - Key Concepts of Service Mangement
    2
    Decks
    56
    Flashcards
    2
    Learners
  • ITIL Foundations
    ITIL Foundations

    ITIL Foundations

    By: Service Desk
    ITIL Foundations - Service Desk Training, ITIL Foundations - Full Review
    2
    Decks
    152
    Flashcards
    15
    Learners
  • itil
    itil

    itil

    By: Eva Reyskens
    chapter1-3, chapter4-7
    2
    Decks
    19
    Flashcards
    1
    Learner
  • ITIL Service Value System
    ITIL Service Value System

    ITIL Service Value System

    By: Tes Van der Merwe
    Service Value System, Service Value Chain, 4 Dimensions of Service Management
    6
    Decks
    68
    Flashcards
    1
    Learner
  • ITIL 4
    ITIL 4

    ITIL 4

    By: Casey Rooney
    Key Concepts in SM
    1
    Decks
    58
    Flashcards
    4
    Learners
  • ITIL OWN
    ITIL OWN

    ITIL OWN

    By: he nk
    syllabus criteria LO1, syllabus criteria LO2, syllabus criteria LO3
    7
    Decks
    70
    Flashcards
    1
    Learner
  • ITIL Foundation Terms
    ITIL Foundation Terms

    ITIL Foundation Terms

    By: Andrew Solens
    Terminology, Practices
    2
    Decks
    110
    Flashcards
    1
    Learner
  • ITIL 4
    ITIL 4

    ITIL 4

    By: Michael Wineinger
    1. Service Management Fundamentals, 2. Four Dimensions of Service Management, 3. Service Value System
    6
    Decks
    92
    Flashcards
    2
    Learners
  • ITIL V4
    ITIL V4

    ITIL V4

    By: Kendrick Reed
    What is a service?, What is a product?, What are service relationships?
    12
    Decks
    93
    Flashcards
    8
    Learners
  • ITIL
    ITIL

    ITIL

    By: Daniel Pittard
    v4 Foundations
    1
    Decks
    95
    Flashcards
    1
    Learner
  • ITIL 4 Foundations
    ITIL 4 Foundations

    ITIL 4 Foundations

    By: Ali Garcia
    Practice Questions, Vocab + Concepts
    2
    Decks
    244
    Flashcards
    5
    Learners
  • ITIL 4 Exam Prep
    ITIL 4 Exam Prep

    ITIL 4 Exam Prep

    By: Quann R
    ITIL 4 Foundation, ITIL Guiding Principles, 4 Dimensions Of ITSM
    6
    Decks
    230
    Flashcards
    2
    Learners
  • Service Design: ITIL Intermediate
    Service Design: ITIL Intermediate

    Service Design: ITIL Intermediate

    By: CJ pj
    SD Principles
    1
    Decks
    183
    Flashcards
    14
    Learners
  • ITIL 4 Foundation Knowledge Hut
    ITIL 4 Foundation Knowledge Hut

    ITIL 4 Foundation Knowledge Hut

    By: Thomas Follo
    ITIL 4 Foundation Glossary, ITIL 4 Foundation Mock Exam 1, ITIL 4 Foundation Tricky Exam Questions
    6
    Decks
    426
    Flashcards
    1
    Learner
  • ITIL Certification
    ITIL Certification

    ITIL Certification

    By: Gracie Cash
    Beginning Service Management ITSM, Learning Objective 1.1 - Be able to Recall the Definition of Service, Utility, Warranty, user, Service Management and Sponsor, *LEARNING OBJECTIVE 1.2: Describe the concepts of cost, value, organization, outcome of risk, utility, and warranty
    15
    Decks
    69
    Flashcards
    1
    Learner
  • ITIL 4 Drive Stakeholder Value
    ITIL 4 Drive Stakeholder Value

    ITIL 4 Drive Stakeholder Value

    By: Eric Belanger
    Objective 1.1 Understand the concept of the customer journey, CramCard
    2
    Decks
    77
    Flashcards
    9
    Learners
  • ITIL Foundations
    ITIL Foundations

    ITIL Foundations

    By: Tyler Johnson
    Service Operation, ITIL Introduction, Continual Service Improvement
    6
    Decks
    134
    Flashcards
    5
    Learners
  • ITIL
    ITIL

    ITIL

    By: cheska gil
    ITIL: MANAGEMENT PRACTICES OVERVIEW
    1
    Decks
    45
    Flashcards
    1
    Learner
  • ITIL Foundation
    ITIL Foundation

    ITIL Foundation

    By: Mitchel Erb
    General Tips and Overview/Intro, Service Strategy, Service Design
    6
    Decks
    187
    Flashcards
    5
    Learners
  • Itil
    Itil

    Itil

    By: Phil Smith
    Chapter 3 & 4 : "Concepts and Core Foundation" & "Four Dimensions of Service Management", Chapter 5: Value Creation with SVS, Chapter 6: Guiding Principles
    6
    Decks
    97
    Flashcards
    1
    Learner
  • ITIL
    ITIL

    ITIL

    By: Tyler Saxton
    ITIL
    1
    Decks
    49
    Flashcards
    1
    Learner
  • ITIL 4
    ITIL 4

    ITIL 4

    By: Unknown Unknown
    Syllabus, Practice Test 1
    2
    Decks
    115
    Flashcards
    2
    Learners
  • ITIL _ Key
    ITIL _ Key

    ITIL _ Key

    By: James Gim
    Key Concepts Of Service Management, 4 Dimensions Of The SMS, The ITIL Guiding Principles
    7
    Decks
    218
    Flashcards
    1
    Learner
  • ITIL 4 Foundation (2023)
    ITIL 4 Foundation (2023)

    ITIL 4 Foundation (2023)

    By: Adam Patrick
    Lesson 1: IT Service Management, Lesson 2: ITIL Guiding Principles, Lesson 3: Four Dimensions of Service Management
    7
    Decks
    169
    Flashcards
    2
    Learners

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