This class was created by Brainscape user Quann R. Visit their profile to learn more about the creator.
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Quann R
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Decks in this class (6)
ITIL 4 Foundation
What is a itil,
What is the means of enabling val...,
What is utility definition
29
cards
ITIL Guiding Principles
A recommendation that guides an o...,
What encourage and support organi...,
What are the 7 guiding principles
28
cards
4 Dimensions Of ITSM
What are the 4 dimensions of itsm,
Systems of authority correlates t...,
Why are the 4 dimensions used
27
cards
Service Value System
What are the elements of the svs,
What are the inputs of the svs,
What element of svs describes ach...
28
cards
Service Value Chain
What do service providers that co...,
What describes activities an orga...,
What are the 6 activities of the ...
19
cards
ITIL Management Practices
What is the purpose of aligning t...,
What are the 6 key activities of ...,
Products and serivces are apart o...
99
cards
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ITIL 4 Exam Prep
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