You need to set an appointment Flashcards

1
Q

Listen

A

(Don’t interrupt)

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2
Q

Acknowledge

A

I hear that you would like me to set an appointment

and I understand.

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3
Q

Isolate

A

Other than me setting an appointment, is there any
reason that you wouldn’t give me a few minutes of
your time?

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4
Q

Valid/Disc

A

Not having an appointment wouldn’t keep you
from looking at something that could dramatically
improve your situation would it?

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5
Q

Probe

A

Why is that?

or

When you say that what do you mean?

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6
Q

Tie Down

A

Assuming that I could show you how I can improve
your current situation, could you make 3 minutes for
me now?

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7
Q

Justify / Close

A

Yes - Move to Qualify

No - DM, of course, you’re not interested, it’s the middle of the day and you’re busy. I knew that before you did…but would you consider looking at our service later today or tomorrow?

“No”

I hear ya, you are good - you are really good. Ok, I’ll let ya go, thanks for the brief time today. I’ll try back another time.

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