Year 10 - The Workforce in Business

Question 1

Recruitment

Answer 1

The process of selecting and employing staff.

Question 2

External Recruitment

Answer 2

Recruiting from outside the business.

Question 3

Internal Recruitment

Answer 3

Recruiting from inside the business.

Question 4

Job Descripton

Answer 4

Shows what tasks, skills and qualifications are needed for the job.

Question 5

Person Specification

Answer 5

Shows the type of person the business needs to recruit.

Question 6

CV

Answer 6

Curriculum Vitae. An applicant’s record of skills, experience and qualifications.

Question 7

Short List

Answer 7

The applicants most likely to be good at the job. These will be interviewed.

Question 8

Training

Answer 8

Developing the skills and knowledge needed by the business.

Question 9

Development

Answer 9

Developing skills and knowledge to improve the worker.

Question 10

Induction Training

Answer 10

Initial or introductory training.

Question 11

Appraisal

Answer 11

The process used to see how well a worker is doing.

Question 12

Remuneration

Answer 12

The package of pay and benefits that is the reward for working for a business.

Question 13

Overtime

Answer 13

Extra pay for extra time worked, usually paid at a higher rate than normal time. (Time and a half, or double time.)

Question 14

Profit Sharing

Answer 14

When some profit is shared among workers as a reward for their efforts.

Question 15

Job Rotation

Answer 15

Letting workers do a number of different jobs to maintain interest in work.

Question 16

Job Enrichment

Answer 16

Giving the employee greater responsibility where each team or ‘cell’ produces an entire product.

Question 17

Job Enlargement

Answer 17

Increasing the employee’s range of responsibilities and/or skills.

Question 18

Leadership Styles

Answer 18

The way managers operate.

Question 19

Minimum Wage

Answer 19

The least that, by law, an employer can pay.

Question 20

Employment Rights

Answer 20

The rights of workers.

Question 21

Redundancy

Answer 21

When a persons job is no longer needed.

Question 22

Discrimination

Answer 22

Acting against someone for a reason they cannot control.

Question 23

Industrial Relations

Answer 23

The relationship between employers and employees.

Question 24

Collective Bargaining

Answer 24

When one representative group negotiates with another.

Question 25

Industrial Dispute

Answer 25

When these relations break down.

Question 26

Industrial Action

Answer 26

When one or other side uses tactics to try to force agreement.

Question 27

Strike

Answer 27

Withdrawal of Labour.

Question 28

Picket

Answer 28

A group of workers stationed at the entrance to a workplace to try and persuade others to support industrial action.