Year 1 Flashcards
How often are GPs revalidated?
Every 5 years by colleague
What staff might make up a GP surgery?
Manager IT/Admin staff Secretarial Staff Reception Staff Nurses - Staff/Auxiliary Nurse Practitioner/Physician Associates Phlebotomist Doctors
What are the aims of the Calgary-Cambridge type consultation?
Initiating the session Gathering Information Providing Structure Building Relationship Explanation and Planning Closing the Session
What are the three types of doctor-patient relationship?
Authoritarian/Paternalistic
Guidance/Cooperative
Mutual Participation
Three broad communication skills needed for medical interviewing?
Content Skills - what doctors communicate
Perceptual Skills - clinical reasoning, internal decision making
Process Skills - technique, verbal/non-verbal skills
What are the three main interviewing techniques?
Talking
Examination
Procedures
What are the four points of body language?
Culture
Context
Gesture Clusters
Congruence
What are some different types of question?
Open-ended Direct question Closed Leading Reflected
What are the definitions of risk, uncertainty, and hazards?
Risk - chance of bad consequences
Hazard - something with potential to cause harm
Uncertainty - uncertainty
What are some types of hazard?
Physical - heat, radiation Chemical Mechanical - trips, slips Biological - infections Psychosocial - stress
What are the three principles that govern the perception of risk?
Feeling in control - voluntary vs involuntary
Size of the possible harm
Familiarity with the risk
What individual variables might affect risk perception?
Previous experience Attitudes towards risk Values Beliefs Socio economic factors Personality Demographic factors
Different systems of decision making protocols?
Algorithms
Pattern Recognition
Scenario/Option planning
Pathways
What three actions to take in ‘safety netting’?
Advise expected course of duration
Advise symptoms indicating deterioration
Advise who to contact if deterioration occurs
What are some barriers to trans-cultural communication?
Lack of knowledge Fear and distrust Bias and ethnocentrism Stereotyping Language barriers Differences in perception and expectations