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Question 1

How many disks do you need for RAID 5?

Answer 1

at least 3.

Question 2

What is the Sarbanes-Oxley Act?

Answer 2

regulates how companies protect & maintain financial records & data

Question 3

What is HIPAA?

Answer 3

Health Insurance Portability and Accountability Act. Federal regulations for the privacy of medical records.

Question 4

What is FERPA ?

Answer 4

Family Educational Rights & Privacy Act - regulates the processing & handling of student data

Question 5

What is the Gramm-Leach-Bliley (GLBA) Act?

Answer 5

Protects consumer info gathered by financial institutions.

Question 6

What OS offers a ‘Steps Records’ for mouse clicks?

Answer 6

Windows

Question 7

What is an RPO?

Answer 7

Recovery point objective - a point in time to which a dataset can be stored.

Question 8

What is a synthetic backup?

Answer 8

Software that creates a full backup by combining the last full backup with incremental / differential backups since then.

Question 9

How often should you do backup testing?

Answer 9

Minimum of once a month. Test highly sensitive or constantly changing datasets more often.

Question 10

What is the 3-2-1 rule?

Answer 10

3 copies of a backup are taking - 2 copies are kept onsite while 1 copy is sent offsite

Question 11

Grandfather-Father-Son (GFS) backup rotation

Answer 11

first-in, first-out schedule. Backups are taken daily. At the end of the week, the last daily backup becomes the weekly back-up. At the end of the month, the last weekly backup becomes the monthly backup.

Question 12

What do you need to do before working on a power supply?

Answer 12

Discharge the capacitors into a grounding pen or discharge pen so no electricity remains.

Question 13

What is an antistatic bag?

Answer 13

A bag that collect stray static charges on its exterior, preventing the charge from reaching it’s sensitive components.

Question 14

What is the order of volatility, in incident response?

Answer 14

RAM memory, swap files/virtual memory, network processes, system processes, filesystem info, raw disk blocks

Question 15

What is a .ps1 file?

Answer 15

run scripts in Powershell

Question 16

What is a .vbs file?

Answer 16

lines of code in Visual Basic, encoded in plaint text (can be used for scripting)

Question 17

What is an .sh file?

Answer 17

batch files for Windows (but can be executed in Linux/Unix)

Question 18

What is a .js file?

Answer 18

JavaScript

Question 19

What is a .bat file?

Answer 19

Series of commands / a script run by Windows, stored in a plain text file

Question 20

Cases for scripting:

Answer 20

basic automation
Restarting machines
remapping network drives
installing apps
automated backups
gathering info/data
initiating updates

Question 21

What is RMM?

Answer 21

Remote Monitoring & Management - allows company to monitor and manage devices over a wide range of locations through a single interface. Numerous RMM software packages on the market. An agent must be placed on each device that reports back to the managed service provider (MSP)

Question 22

What is MSRA?

Answer 22

Microsoft Remote Assistance - Windows program that allows for remote connection to a compatible device by a trusted user via an invitation. RDP must be active for an MSRA connection to work.

Question 23

What is desktop management software?

Answer 23

A screen-sharing extension that allows for complete remote device management. To be considered desktop management software, the extension must be configured to await an incoming connection.