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OB > WS1#, WS#2 simple > Flashcards

WS1#, WS#2 simple Flashcards

1
Q

Stereotypes

A

Generalizations about a group of people

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2
Q

Social Categorization

A

Classifying people based on similarities

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3
Q

Learn about stereotypes from

A
  1. trusted others2. media3. Limited exposure
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4
Q

Prejudice

A

(usually) negative attitude towards group of people

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5
Q

Why do stereotypes turn to prejudice?

A

Social Identity Theory (Tajfel) Realistic conflict theory (Robbers cave)

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6
Q

In-group bias

A

positive feeling about in groupnegative feeling about out group

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7
Q

Two step model

A

AutomaticControlled

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8
Q

When do we automate

A

Lack time or energy

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9
Q

Factors that bias perception

A

AttentionIllusory correlations Confirmation bias

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10
Q

How to revise beliefs

A
  1. Bookkeeping method2. Conversion method3. Sub-typing method
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11
Q

Stereotype threat leads to

A
  1. Performance deficits2. Depends on mindset3. Strong when domain in important
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12
Q

Contact hypothesis

A

Contact reduces prejudice

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13
Q

Six conditions for contact to reduce prejudice

A
  1. Mutual interdependence2. Common goal3. Equal status of members4. Informal interpersonal contact5. Multiple members of out-group6. Social norms
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14
Q

Imagined inter-group contact

A

deceptively simple and effective, has to be positive

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15
Q

Discrimination

A

Unjustified negative action towards member of a group

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16
Q

Institutionalized prejudice and discrimination

A

norm, due to normative conformity

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17
Q

Best workplace practices

A
  1. Monitor statistics2. Broaden recruitment base3. Multiple interviewers4. Transparency5. Norms of equality
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18
Q

Justification-Suppression model

A

Urge for prejudice Positive self-image

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19
Q

Ultimate attribution bias

A

Dispositional attributes about whole groupSituational when disconfirm stereotype

20
Q

Reason for failure of logic

A
  1. Emotional aspect2. Schemas
21
Q

Blaming victim

A

Dispositional attributes, just world

22
Q

Self-fulfilling prophesy

A

Belief = behavior

23
Q

Scapegoating

A

Powerless disliked groups blamed

24
Q

Modern racism

A

Prejudice is subtle

25
Q

Hostile sexism

A

Men > Women

26
Q

Benevolent sexism

A

Idealize women

27
Q

Jigsaw classroom

A

inter-dependence

28
Q

Factors needed for stereotype threat

A
  1. Negative stereotype exists2. Stereotype relevant3. Difficult enough 4. Important for self-worth5. Stereotypes widely known
29
Q

Eliminating negative effects of stereotype

A
  1. Prevent situation2. Focus on similarities not differences3. Avoid categorical labels4. Successful role models.
30
Q

Reducing prejudice by education

A

Doesn’t work

31
Q

Diversity

A

Differences between individuals

32
Q

Surface level Deep level

A

Visible, can change. Invisible, can’t change

33
Q

Two diversity typeologies

A

Demographic, Functional

34
Q

Needed with diversity

A

Inclusion

35
Q

Why Diversity?!

A
  1. Understand market place2. Utilization of talent3. Creativity
36
Q

Blaus index

A

Mathematical measurement of diversity

37
Q

Social categorization perspective Information/decision-making perspective

A

Favors in group Diversity = rich info

38
Q

Social categorization

A

Grouping of people

39
Q

Intergroup bias

A

Favorable perception of in-group

40
Q

When does diversity lead to social categorization?!

A
  1. Comparative fit (reflects)2. Normative fit (meaningful)3. Cognitive fit (readiness)
41
Q

When does diversity bring information-elaboration?

A
  1. Individual motivation2. Individual ability3. Individual Diversity mind-set
42
Q

Elaboration

A

Provide opportunities for employees, to promote diversity

43
Q

Ways a leader strengthens diverse team

A
  1. Celebrate common2. Reward different3. Be clear on roles4. Clear vision5. Don’t tolerate discrimination6. Quick wins7. Be leader8. Patience9. Volunteer10. Old rules
44
Q

Fault lines

A

Potential divisions within group, Surfarce Deeper

45
Q

Consequences of fault lines

A
  1. Identify sub-group over team goals2. Competition, distrust3. Less communication between subgroups
46
Q

Fault-lines lead to

A

Increase inter-group biasReduce information elaboration

47
Q

Overcoming faultlines

A

Leadership - 1. Awareness in team creation2. Shared goals3. TimeSupportive systems1. HR training and policies

OB (2 decks)

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