Wrksht 1-4

Question 1

how often is coffee re-brewed?

Answer 1

every 3 hours

Question 2

what drinks are overflowed with ice?

Answer 2

americano and iced tea

Question 3

what drinks are filled with 2/3 of ice?

Answer 3

espresso drinks, and cold brew

Question 4

List the dairy alternatives

Answer 4

oat, almond, soy, coconut, macadamia

Question 5

what is the difference between a latte and a cappuccino?

Answer 5

latte is steamed milk, and cappuccino is milk foam

Question 6

what is an Americano?

Answer 6

brew water and espresso shots

Question 7

what powders have dairy?

Answer 7

all except Matcha and Mexi

Question 8

List the steps for making a ice drink

Answer 8

hit shots, add flavor and shots to cup, mix, add milk, tumble 2 to 3 times, then lid and bean.

Question 9

List the steps for making a hot drink

Answer 9

hit shots, steam milk, pour flavor and shots into human bean cup, milk, and stir, lid and bean.

Question 10

what makes a chai dirty?

Answer 10

espresso (ask how many shots)

Question 11

what is the total liquid amount for an iced Americano?

Answer 11

4, 6, 8, 10

Question 12

how do you make a hot snowy mocha?

Answer 12

hit shots, steam 2%, add snowy powder + hot shots, mix, fill cup to top with milk

Question 13

what clarifying question do you ask a customer after they order a coffee, Americano, cold brew or tea?

Answer 13

would you like any creamers or sugars/sweetener?

Question 14

how do you make an iced mexi mocha?

Answer 14

hit shots, add mexi powder to Tumblr with shots, mix, add 2% to the ice line of cup size, 2/3 of ice in human bean cup, tumble, lid, and bean.

Question 15

how do you make a sugar-free mocha?

Answer 15

espresso shots, sugar-free chocolate sauce, 2% milk

Question 16

how do we make a dairy free or nonfat mocha?

Answer 16

regular chocolate sauce, espresso, milk alternatives

Question 17

describe each powder.

Answer 17

snowy = white chocolate
Mexi = chocolate and cinnamon peppermint = candied peppermint with chocolate.

Question 18

what caramel is used in each type of drink? (syrup or sauce)

Answer 18

Hot = syrup
iced = syrup
blended = sauce

Question 19

how do you describe our brewed coffee?

Answer 19

light French roast

Question 20

what is the difference between brewed coffee and an Americano?

Answer 20

an Americano is espresso with brewed water, brewed Coffee is dripped coffee (different bean).

Question 21

if a drink is ordered “skinny” what do you ask the customer?

Answer 21

do you want it sugar-free as well?

Question 22

how do you pull a split shot or “half caf” shot?

Answer 22

Press the split button on espresso machine

Question 23

what is the difference between a low carb and protein smoothie?

Answer 23

A low carb is half-and-half milk, protein is ICB

Question 24

List the powder types for powdered smoothies

Answer 24

vanilla, green tea, frozen hot chocolate, protein, low-carb, Matcha, candied peppermint

Question 25

List the ingredients for 20 ounce hot caramel hazelnut mocha

Answer 25

four shots of espresso, one scoop of caramel, one scoop of hazelnut, fill with chocolate milk

Question 26

List the ingredients for a hot 12 ounce peppermint latte

Answer 26

two shots of espresso, two scoops of peppermint powder, fill with 2% milk

Question 27

List the ingredients for 16 ounce hot chocolate, Mac breve

Answer 27

two shots of espresso, fill with half-and-half milk, one and a half scoops of chocolate Max syrup

Question 28

List the ingredients for 20 ounce hot mocha

Answer 28

four shots of espresso, then fill with chocolate milk

Question 29

List the milk for each drink type

Answer 29

latte - 2% Cappuccino - 2% Mocha - chocolate Sugar-free mocha - 2% Breve - half-and-half Café Au Lait - 2% Snowy - 2% Muddy snowy - chocolate Maxi - 2% candied peppermint - requested milk

Question 30

How do you make a "not so hot "?

Answer 30

Half cold milk, half steamed milk

Question 31

what are the powder mounts for low carb and protein?

Answer 31

1, 1, 1 and a half, 2

Question 32

List the ingredients for a 12 ounce iced Irish cream latte

Answer 32

two shots of espresso, one scoop of Irish cream syrup, fill to 12 ounce line with 2% milk