Worksheet-Hoshin- VOC Flashcards
It is a guide for further clarifying the project definitions
Project Definition Worksheet
What are key facts are known
Issue
How can performance be measured?
Metrics
How much of the process and outputs should be included?
Process and boundaries
What is the financial impact and improvement planned?
Performance and goals
Who are the key players?
Organizational dynamics
The specific condition that is affecting the success of the business - Project Definition Worksheet Key Facts
What is the specific problem you want to solve or defect you want to eliminate?
The entities most affected by this problem? Can be an internal or external customer- Project Definition Worksheet Key Facts
Which customer is most affected by this problem?
For example, a service, a transaction, a document, or a physical product. -Project Definition Worksheet Key Facts
What is the output associated with this problem?
For example, a geographical location, or a part of the organization- Project Definition Worksheet Key Facts
Where is the problem occurring?
10+ years - Project Definition Worksheet Key Facts
When did the problem occur?
The business metric, CTS or Big Y, is the specific outcome of the process targeted by the project.- Project Definition Worksheet Metrics
Identifying the business metrics
The current performance is at the quantitative level of the business metric for a time before the start of the project. If possible the reference period should be past 12 years of performance. - Project Definition Worksheet Metrics
Estimate current performance
Any other business measurement that may be impacted negatively as a result of improving the primary metric - Project Definition Worksheet Metrics
What is the potential consequence metric?
The primary data source you used to identify business problems. If possible, include the title, author, and date of the report and any other sources that can be used to support this claim. - Project Definition Worksheet Metrics
How do you know about the extent and duration of the business problem?.
List the activities that have influence on output of the process -Project Definition Worksheet Boundaries
What are the key activities that have had an impact on the output of the interest?
High-level map with only three to seven major steps - Project Definition Worksheet Boundaries
Develop a high-level business process map
What: Product line, where: region, storage, condition, When: steps on the process, Who: channel, customer. How: shipment method - Project Definition Worksheet Boundaries
List the includes and excludes
Project scope defines the part of the process that is to be included in the project. The project scope statement also should consider any time, resources, equipment, and facilities that may be significant. Determine the intended scope and scale of the project. - Project Definition Worksheet Boundaries
Determine the intended scope and scale of the project.
What other work are you aware of that might be closely related to the project? - Project Definition Worksheet Boundaries
What are the current and past projects relevant to this project?
This item is a summary of the information entered earlier in the worksheet. It should include answers to these questions. Problems? Where does it occur? How often does it occur? Magnitude of the problem? Product of process affected by this problem? - Project Definition Worksheet Boundaries
Write the problem statement
They may be financial or process impacts to a cost center that can be expressed in terms of items such as labor, materials, or inventory Identify the cost categories that are impacted by this problem - Project Definition Worksheet Performance and Goals
Identify the cost categories that are impacted by this problem
This refers to the tangible financial impact. See guidelines for reporting the Six Sigma Project report for more information - Project Definition Worksheet Performance and Goals
Identify the total financial impact of the problem
This is a general statement of the project objective. This statement should be structured as follows: improve some metrics from some current metric level to some goal by some timeframe - Project Definition Worksheet Performance and Goals
What is the amount of improvement planned for this project? -
A forecast of the potential value benefit of this project. This is an estimate based on current performance and the established goal- Project Definition Worksheet Performance and Goals
Estimate the potential financial benefits of the project -
Be aggressive but realistic if a completion time of 6 months or less is not realistic, then the project should be re-scoped. - Project Definition Worksheet Performance and Goals
Estimate how long will it take to complete the project.
A person who has the primary responsibility for the ongoing operation of the process - Project Definition Worksheet Organization
Identify the process owners
Identify the key individuals with the stake in this problem/process/project - Project Definition Worksheet Organization
Identify the stakeholders-