Workplace Stress Flashcards
What did Dewe 1992 propose?
That a workload of too little is also stressful
What areas apply to most workplaces
Environment Control Workload Home-work interface Work relationships
What was the method of the Frankenhoeuser 1975 study?
2 groups of workers at a sawmill
1 group repetitive machine work noisy and socially isolated
Other had more control and social contact
Urine samples and blood pressure was taken
What was the results and conclusion of the Frankenhoeuser 1975 study?
The workers had minimal control higher stress hormone in urine, high blood pressure and stomach ulcers
Lack of control and social contact can lead to stress
What were the evaluation points of Frankenhoeuser 1975 study?
High ecological validity Supported by Johanson and marmot No individual differences Correlation Extraneous variables
What was schaubroecker et al 2001 study?
Less stressed by no control or responsibility
Saliva to test immune system
High immune responses in low control
Negative work outcomes their fault control can make stress worse
Harmful for those who can’t handle control
What was the marmot et al 1997 study?
7000 civil servants in London surveyed
Grade of employment control support etc
What was the results and conclusion of marmot et al 2001 study?
Medical followed up 5 years later lower employment felt less controller likely to have CHD
4% more likely to die of heart attack
Risk factors contributed
Believing you have little control over work leads to stress and illness
What’s the evaluation of marmot et al 1997 study?
1- White collar work: middle class, biased sample
2- smoking common: others factors linker were not measured
3- correlational no cause and effect
4- self report questionnaire
What was Johanson 1978 study?
Repetiveness machine work and high responsibility effect on stress
14 high risk finishers compared to 10 low risk cleaners
Measured stress hormones adrenaline and noradrenalin on rest and work days
Finding of Johanson 1978 study?
Finishers had high hormone on work days and they were higher than the cleaners
What was the evaluation of Johanson 1979 study?
No individual differences
No identification of work stressor (lose ecological validity)
Extraneous variables
Natural experiment
Finding of Fox et al 1993 study?
Low control and high demands related to high blood pressure in nurses
Findings of the study by Van der Dorf and Maes (1998)?
High demands and low control lead to greater rush of heart disease
How can workplace stress be dealt with?
Tailored stress management programmes for employees
Changes to the organisation structure
Psychological methods if stress management may be available
