workforce performance

Question 1

Workforce Performance

Answer 1

measuring the effectiveness of the workforce. (measuring the effectiveness of HR policies)

Question 2

Labour Productivity

Answer 2

Is a measurement of the output per employee. It is important to measure the efficiency of the workforce.
Improve->
*capital equipment they work with
*change employment methods
*increased motivation

Question 3

Absenteeism Rates

Answer 3

How many employees miss work (out of total No. of employees)
Causes-> working conditions, over supervision, lack of respect, stress, low pay
Costs-> lost production, paying overtime to others, people copying
Reduce-> flexible working hours, job enrichment, improve working conditions.

Question 4

Labour Turnover

Answer 4

Measures the rate at which employees leave a firm
Causes-> low morale, low wages, wrong people employed, working conditions.
☹- cost of recruitment/ training, fall in efficiency
🙂- new ideas/ talents, avoids complacency

Question 5

360-Degree Appraisal

Answer 5

involve the appraised staff member receiving feedback from people whose views are considered, helpful and relevant.
*can come from other staff or other stakeholders who can make a judgement.

Question 6

Self-assessment

Answer 6

employee reflecting on own performance, progress, targets for future

Question 7

Peer-assessment

Answer 7

having employees of similar levels comment on performance of others.
🙂- learn from each other, less critical then managers