Workforce Performance

Question 1

Workforce performance

Answer 1

Measuring the effectiveness of the workforce- when managers examine this they are examining the effectiveness of human resource management policies

Question 2

360 Appraisal

Answer 2

Involve the appraised staff member receiving feedback from people whose views are considered helpful and relevant
•could come from staff or other stakeholders
•also included self-assessment

Question 3

Labour productivity and formula

Answer 3

Measurement of the output per employees- an important measure of the efficiency of the workforce
Output (per period)
÷
Number of employees

Question 4

Ways to improve labour productivity

Answer 4

•improving the capital equipment they work with
•change employment methods
•training
•increase motivation by changing the reward system
•change the structure of the business- devolve decision making

Question 5

Absenteeism and formula

Answer 5

Measures how many employees miss work as a percentage of the total number of employees

Number of staff absent
÷ x100
Total number of staff

Question 6

Causes of absenteeism

Answer 6

•lost production
•paying overtime to others
•people copying

Question 7

Measures to reduce absenteeism

Answer 7

•introducing flexible working hours
•job enrichment
•improved working conditions
•improved human relations
•bonuses for good attendance

Question 8

Labour turnover and calculation

Answer 8

Measures the rate at which employees leave a firm

Number of staff leaving the firm per year
÷ x100
Average number of staff

Question 9

Drawbacks of a high labour turnover

Answer 9

•cost of recruitment
•cost of training
•fall in efficiency

Question 10

Positives of a high labour turnover

Answer 10

•new ideas
•new talented staff
•it avoids complacency