Workflow/ Process automation (objective 1) Flashcards

1
Q

in order for an email alert to be sent on a workflow what must be done first

A

the associated email template must be selected

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2
Q

what are the available knowledge actions

A

Publish and Publish as New

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3
Q

process builder and workflow rules are not necessary when invoking a flow

A

true

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4
Q

can workflows specify field criteria and formula at the same time?

A

no ether or and not at the same time

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5
Q

how many big deal alerts can be set up at one time

A

one

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