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Community Service > Work Within a Community Development Framework > Flashcards

Work Within a Community Development Framework Flashcards

1
Q

Vision statement

A

a single statement that clearly outlines what the organisation sets out to do

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2
Q

Mission statement

A

a longer statement that addresses how the organisation aims to achieve their vision whilst acknowledging their values and principles

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3
Q

Environmental sustainability

A

reduce energy consumed, reduce waste, recycling
ie. recycling correctly

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4
Q

Economic sustainability

A

financial resources available to keep development running
ie. pay for needed staff

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5
Q

Social sustainability

A

creating structures that address community needs now and in the future

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6
Q

Workforce sustainability

A

attracting and retaining the right people to be involved in the development
ie. staff and volunteers engaged and passionate about project

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7
Q

What is the process for creating a thriving development initiative?

A
  1. identify the community’s needs through research and a needs analysis
    research - interviews, recorded date from council, observations
  2. choose a suitable work model
    - ie. social action, advocacy
  3. establish connections with community members and organisations
  4. design and implement the program
  5. evaluate and monitor
    - formal and informal data
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8
Q

Traditional development approaches

A

government identifies issues in the community and does not involve community members, reducing long-term sustainability
- needs-based approach
- gap-based approach

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9
Q

Needs-based approach

A

government identifies a specific need in the community then provides resources to address need
ie. provides grants, resources

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10
Q

Gap-based approach

A

focuses on the gaps perceived to be in the community
ie. lack of resources, accessibility

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11
Q

Contemporary community development approaches

A

involving community members to address their own needs and produce a sustainable approach
- asset-based community development (ABCD)
- rights-based community development

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12
Q

What is mobilisation?

A

bringing together all available resources ie. people and physical resources to achieve sustainable development

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13
Q

Asset-based community development (ABCD)

A

assessing and building on the assets and strengths of a community
- allows community members to be more positive when addressing their needs

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14
Q

Rights-based community development

A

ensures the human rights of all members is upheld involving two stakeholders; community members (rights holders) and duty holders (institution fulfilling rights)
- empowers people to know their rights

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15
Q

What does PANEL stand for in regards to rights-based community development?

A

Participation - everyone has the right to be involved
Accountability - duty holders must uphold human rights
Non-discrimination and equality - marginalisation in any form is unacceptable
Empowerment - everyone has the right to their freedoms and rights
Legality - human rights and freedom are legal rights

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16
Q

Structural disadvantage and inequality

A

people in community are isolated or excluded from accessing services or facilities in their community
ie. due to ethnicity, gender

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17
Q

Social justice and human rights

A

freedom and fairness that everyone is entitled to
ie. access to water, education

18
Q

Empowerment

A

giving people the skills and confidence to take control of their lives
ie. be supportive, do not judge, value their ideas

19
Q

Recognition of personal and public political processes

A

personal approach - add a human element by advocating for a cause by sharing experiences on a small scale ie. asking people on the street to sign a petition
public - increasing awareness of a public scale ie. involve media, sit ins

20
Q

Commitment to people’s participation

A

find people in the community that are passionate about promoting change in their community

21
Q

Sustainability

A

permeant change for the future, community members have a passion for the project that they continue working even when government support have moved on

22
Q

How can a community worker help the community to achieve their priorities?

A
  • enhance their skills (empower them, build confidence)
  • access appropriate support (resources, volunteers, funding)
  • working with others who share the same concerns
23
Q

How are priorities and rights interrelated?

A
  • interrelationship: how two or more things are related to each other
  • ie. a community’s priorities (reducing drug use) related to people’s rights (right to feel safe)
  • priorities can be documented through meeting minutes
  • opinions of community members documented through surveys, questionnaires, interviews
24
Q

Why might some priorities not be achievable?

A

social: not enough skills
political: law or policy in the way
economic: too expensive, no funding

25
Q

Individual (private) issues
and what should you do if they are private issues?

A

affect one person ie. mental health, addiction
- referral for the individual to a particualr service

26
Q

Public issues

A

affect a section of the community ie. lack of facilities, maternal health

27
Q

Interpersonal skills

A
  • active listening
  • appropriate questioning techniques (open and closed)
  • paraphrasing (reword)
  • summarise and clarify (repeat)
  • use appropriate verbal and non-verbal communication (take your time, tone, speed, posture, body language, facial expressions)
28
Q

As a community worker how can you facilitate a move from private to public action?

A
  • assist them with language needs
  • encourage them to be part of the bigger picture
  • ensure that they are prepared for any questions they may be asked
29
Q

What two tools can a community worker use to research a community’s priorities?

A

community profile - a snapshot of the community (residents, facilities)
needs analysis - finding out what the community needs (potential barriers, programs, funding)

30
Q

What does a community development worker need to do to develop a needs analysis and a community profile>

A

collect date
ie. age structure, ethnicity, employment, disadvantage

31
Q

What are three methods that you can learn about the community through talking to its residents?

A
  • interviews
  • focus group
  • open community forum
32
Q

Why are needs assessment surveys helpful?

A
  • to find out what the major issues are in the community
  • feedback is anonymous so people may be more comfortable to share their opinions
  • involves a large amount of people
33
Q

What types of documentation is required for a development project?

A
  • meeting minutes
  • survey results
  • funding requests
  • action plans
  • timelines
34
Q

SMART goals for achieving community priorities

A

Specific
Measurable
Attainable
Realistic
Timely

35
Q

What is involved in an action plan?

A
  • community issues
  • goals
  • resources available
  • specific tasks, timeframes, roles
  • evaluation
36
Q

Group action

A

community members work together to bring about change

37
Q

SWOT analysis

A

a tool for analysing a situation about identifying the strengths, weaknesses, opportunities and threats of the community development

38
Q

Advocate

A

support the community, assist them to have a voice and achieve goals

39
Q

Lobbying

A

petitioning and persuading authorities, councils etc to support change

40
Q

Factors that affect group dynamics

A

group norms - expected rules accepted by the group
roles in the group - attitude and behaviours of individuals in the group depending on their role/ position
intergroup conflict - groups compete for resources conflict with others members

41
Q

How to manage group dynamics

A
  • communication
  • decision making -> listen to all members
  • conflict resolution -> come to a compromise, ideally a win-win situation to remove conflict
42
Q

How can you review work practices?

A

formal feedback - surveys, questionnaires
informal feedback - observation, interviews
self-reflection - journal

Community Service (2 decks)

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