Work Within a Community Development Framework Flashcards

1
Q

Why do community development workers use interpersonal skills?

A
  • collaborate
  • advocate for others
  • assess if their issues are public or private
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2
Q

Community

A

A group of people with a shared interest, characteristic or location

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3
Q

Mission statement

A

A longer statement that addresses how the organisation aims to achieve their vision whilst acknowledging their values and principles

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4
Q

Vision statement

A

A single statement that clearly defines what an organisation sets out to achieve

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5
Q

Community development framework

A
  • empowering communities to get involved in meeting their own needs and priorities within the community
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6
Q

Types of sustainability

A

environmental - reducing energy consumed, recycling
economic - financial resources available to keep development running eg. pay for needed staff
social - creating structures to address community needs now and in the future
workforce - attracting and retaining the right people to be involved in development eg. staff engaged and respected

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7
Q

Principles of community development

A
  • structural disadvantage and inequality
  • social justice and human rights
  • empowerment
  • recognition of personal and public political processes
  • commitment to people’s participation
  • sustainability
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8
Q

Structural disadvantage and inequality

A

individuals or groups within the community are disadvantaged, isolated or excluding from accessing services or facilities within their community ie. age, gender

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9
Q

Social justice and human rights

A

freedom and fairness that everyone is entitled to

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10
Q

Empowerment

A

about giving people the skills and confidence to make their own decisions and take control of their lives

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11
Q

How can a community worker help to empower community members?

A
  • being supportive
  • valuing their ideas, opinions and perspectives
  • refraining from judgement
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12
Q

Recognition of personal and public political processes

A

(personal) adding a human element by advocating for a cause by sharing experiences on a small scale ie. sign a petition
(political) increasing awareness on a public scale ie. involving media, sit ins

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13
Q

Commitment to people’s participation

A

find people within the community who are passionate and committed to spending the time needed to make change

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14
Q

Sustainability

A

brings about permanent change for the future where community members have a willingness to continue developing after the community workers and government support have moved onto their next community development project

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15
Q

How can you create a thriving community development program?

A
  1. identify the community’s needs through research and a needs analysis
  2. choose a suitable work model
  3. establish connections and partnerships with local organisations and community leaders
  4. design and implement the program
  5. evaluate and monitor
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16
Q

Traditional development approaches

A

government identifies issues in a community that do not actively involve the community members, failing to empower them
- needs based approach
- gap based approach

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17
Q

Needs-based approach

A

a government agency identifies a specific need within a community and provides whatever is needed to address problem eg. resources. grants

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18
Q

Gap-based approach

A

focuses on the gaps perceived to be in the community eg. lack of resources, accessibility

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19
Q

Contemporary community development approaches

A

bringing together all available resources, people and agencies to achieve sustainable development
- asset based development (ABCD)
- rights based development

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20
Q

Asset-based community development (ABCD)

A

involves assessing and building on the assets and strengths of a community by identifying their needs
Split into three categories:
- people/ practices
- local institutions
- businesses and physical resources

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21
Q

Rights-based community development

A

an approach that ensures that the human rights of all members of the community are upheld
- involves two stakeholders: community members whose rights are not maintained and duty holders that is the agency responsible for upholding rights

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22
Q

Rights-based community development PANEL

A
  • participation: everyone has the right to be involved irrespective of their individual needs eg. age, gender
  • accountability: duty holders must be accountable for upholding human rights
  • non-discrimination and equality: marginalisation in any form is unacceptable and a violation of human rights
  • empowerment: everyone has the right to question and fight for their rights and freedom
  • legality: recognises that human rights and freedom are legal requirements and enforceable by law
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23
Q

As a community worker how can you empower someone?

A
  • be supportive
  • refrain from judgement
  • valuing their ideas
24
Q

How should community workers work with communities to achieve their priorities?

A
  • enhancing skills
  • accessing appropriate support
  • working with others in the community who share the same concerns
25
Q

How can priorities be documented?

A

meeting minutes

26
Q

Why might a priority be unrealistic?

A
  • economic: is achieving the priority too expensive? Is there funding?
  • political: is there a law that stops the priority from being achieved?
  • social: does the community have the skills to take action?
27
Q

Private issues

A

affect one person eg. mental health, addiction

28
Q

Public issues

A

affect the whole community eg. lack of facilities/ services like childcare, maternal health, access to public transport

29
Q

What interpersonal skills can a community worker use to identify if the issues are public or private?

A
  • active listening
  • appropriate questioning techniques (open and closed questions)
  • paraphrasing
  • summarise and clarify
  • reflect on feelings
  • appropriate non-verbal communication (posture, gestures, facial expressions, eye-contact)
  • appropriate verbal communication (take your time, tone, speed)
30
Q

What is public action and when is it needed?

A

assure them they are not alone and that sharing their story could help others in the community and bring about change

31
Q

What is a referral and when is it needed?

A

when an individual’s issues affect themselves and not the community

32
Q

What do you need to consider when referring someone?

A
  • location
  • special needs
  • preferences
  • budget
33
Q

How can a community worker assist someone to take public action?

A
  • encourage them to be part of the bigger picture
  • assist with language needs
  • ensure that they are prepared for questions they may be asked
34
Q

As a community worker how can you reflect duty of care?

A

your legal obligation to take reasonable care and responsibility to foresee andy possible dangers that may harm the person in your care

35
Q

Why is research important in terms of community development outcomes?

A

able to know the community’s demographics, age, language and major issues in order to understand their priorities

36
Q

What are two ways you can analyse a community’s needs?

A

community profile - a snapshot of community eg. resources, facilities, residents
needs analysis - find community needs, identify barriers

37
Q

How can you collect data?

A
  • interviews
  • focus group
  • open community forum
38
Q

What are factors that affect group dynamics?

A
  • group development
  • group norms
  • roles in the group
  • intergroup conflict
39
Q

How can you manage group dynamics?

A
  • needs of participants eg. interpreter
  • communication eg. verbal and non-verbal
  • respect
  • trust eg. open and closed communication
  • decision-making
  • conflict resolution eg. win-win outcome
  • facilitate discussions
40
Q

Engagement strategies

A
  • meaningful
  • inclusive
  • organised
41
Q

How to review work practices?

A
  • formal feedback eg. survey
  • informal feedback eg. look at number of people in program
  • self-reflection methods eg. diary, mentors
42
Q

Reasons to modify work practices

A
  • difficulty engaging members
  • lack of participation
  • difficulty establishing connections
43
Q

How to modify work practices?

A
  • seek professional development
  • training
  • coaching and mentoring
44
Q

How does modifying work practices benefit mentees, mentors and organisations?

A

Mentees:
- new skills
- new knowledge
- confidence
Mentors:
- new coaching skills
satisfaction
Organisation:
- save money
- productivity

45
Q

What data can you obtain from a community?

A
  • Can learn the most about a community by talking to residents
  • data: age structure, income, unemployment, disability
46
Q

Steps for collating data

A
  1. list all needs in a tally to identify highest priority
  2. prevalence of need
  3. level of severity
  4. are needs confined or affect a large segment?
  5. brainstorm potential interventions and solutions
47
Q

Purpose of documentation

A

Ensures discussions, ideas and progress eg. minutes, requests for funding, timelines

48
Q

Plan appropriate strategies (SMART)

A

Specific - make goal precise
Measurable - set targets to keep on track
Attainable - goal must be achievable
Realistic - goals that are practical and can be achieved
Timely - goals should have a timeframe assigned

49
Q

Action plan

A

a document that outlines the steps that need to be taken to achieve the goal
1. community issue
2. goals
3. resources available
4. specific timeframes and participant roles
5. evaluation

50
Q

SWOT analysis

A

a tool for analysing a situation
- Strengths and Weaknesses are internal factors
- Opportunities and Threats are external factors

51
Q

Provide advice and information

A
  • legislation that may impact projects
  • council and government processes
  • strategies for changes in community
52
Q

Public response

A

a community worker assists the community in achieving their goals an addressing their needs

53
Q

Group action

A

community members work together to bring about change

54
Q

Why are priorities and rights known as interrelated?

A

Priorities are what the community needs to focus on in order to change on a minor scale.
On a macro scale, the community’s human rights must be maintained and looked after.

55
Q

What are the two techniques for dealing with an ongoing issue?

A
  • SWOT analysis
  • action plan
56
Q

What are two ways you can support community outcomes?

A

advocating - support the community by giving a voice to others
lobbying - petitioning ad persuading authorities to support change